Survey Tools Comparison
Choose the Best Survey Tool for You.
| Premium | Pro | Basic | |
| Advanced - Customizable | Powerful - Flexible | Fast - Easy - Free | |
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Create Unlimited, Fast, Easy Surveys & Polls |
Unlimited Questions | Unlimited Questions | 12 Questions Per Survey |
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Send Surveys via Email, Web, Social Media |
Unlimited Responses | Unlimited Responses | 100 Responses Per Survey |
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Real-Time Reports, Charts & Analytics |
Advanced Analytics | Filter, Cross-Tab, Chart, Export | Real-Time, Online Reports |
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Share Openly, Password Protect or Keep Private |
Multi-User Shared Work Area* | Email Survey Results | Public & Private Results |
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Add your Logo, Customize End Pages |
Customize End Pages | Add Logo and Brand | |
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Quota Management, SSL Surveys |
Quota Mgmt, SSL Surveys | ||
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Real People to Answer your Questions |
Free Phone Support | Email Support Included Phone Support $25 per call |
Email Support Included Phone Support $25 per call |
For volume discounts, please call 800-316-0662 |
Sign Up $599/yr » Monthly Billing |
Sign Up $199/yr » Monthly Billing |
Sign Up FREE |
Detailed Comparison Chart |
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| Premium | Pro | Basic | |
| Professionally designed templates | 100+ Templates | 100+ Templates | 6 Basic Templates |
| Questions per survey | Unlimited Questions | Unlimited Questions | 12 Questions per survey |
| Unlimited number of surveys and polls | |||
| Supports all languages | |||
| Easy drag and drop design | |||
| Design survey from scratch or from template | |||
| Add images to questions and answers | |||
| Add embedded videos to questions and answers | |||
| Multi-page surveys | |||
| Progress Bar | |||
| Survey Import | |||
| One-click survey import from MS Word | |||
| One-click survey import from Text | |||
| Import survey from SurveyMonkey | |||
| Formatting | |||
| Formatting toolbar (font type, size, bold, underline, etc.) | |||
| Number questions automatically | |||
| Hide question numbers | |||
| Spell check | |||
| Customization | |||
| Customize survey look and feel with themes, colors and fonts | |||
| Add your logo and brand | |||
| Customize button and validation messages | |||
| Customize end pages (Thank you, Closed, Screen Out) | |||
| Disable the back button for survey taking | |||
| Edit live survey | |||
| Make questions mandatory to answer (single question or globally) |
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| Logic and Branching | |||
| Randomize answer options | |||
| Randomize/anchor questions | |||
| Redirect survey takers to your web site on completion | |||
| Screen out questions | |||
| Skip and branch logic | |||
| Quota management | |||
| Question Type Choices | |||
| Multiple choice (option to limit e.g. "select 3" or "up to 3") | |||
| Single choice (bullets or drop down) | |||
| Yes / No | |||
| Heading | |||
| Open ended (comments, single line text & numbers) | |||
| Rating scale (one answer or matrix) | |||
| Ranking/Rank Order (drag & drop) | |||
| Name and address (U.S. or general) | |||
| Date and time | |||
| Back to top | Premium | Pro | Basic |
| Responses per survey or poll (no charge for overages!) | Unlimited Responses | Unlimited Responses | 100 Responses per survey |
| 508 (ADA) Compliance Learn more | |||
| Duplicate respondent protection | |||
| Email: Send survey link to contacts through Zoomerang | |||
| Unlimited email invitations | |||
| Send reminder email invitations | |||
| Embed survey on website or blog | |||
| Web link: Send through your email or post on web | |||
| Tradeshow/Kiosk: Auto-redirect to 1st page of survey | |||
| Mobile (SMS) phone surveys Learn more | |||
| SMS phone surveys (send to mobile phone numbers) |
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| Keyword SMS surveys (type keyword to take survey) | |||
| Secure (SSL/HTTPS) link | |||
| Email Invitation Formatting | |||
| Format how your email invitations look | |||
| Opt-out link in invite | |||
| Email Invitation Customization | |||
| Customize "From/Reply-to" email address and "From" name | |||
| Merge address book fields into email invite | |||
| Personalize emails to participants | |||
| Social Media Applications/Integrations | |||
| Twitter: Post a survey link directly in your tweet | |||
| Facebook: Post a survey link directly to Facebook | |||
| Native Facebook Application (Create, Send, Analyze Surveys & Polls in Facebook) Get the App | Get the App | Get the App | Get the App |
| Scheduling & Customization | |||
| Pre-schedule survey launch and close date | |||
| Add data parameters to your survey URL | |||
| Address Book to Manage Contacts & Lists | |||
| Copy and paste email contacts, one-by-one or in bulk | |||
| Create multiple email lists | |||
| Import contacts (Outlook, CSV, and other formats) | |||
| Import web email contacts (Gmail, Hotmail, Yahoo) | |||
| Export contact file | |||
| Additional Options | |||
| Salesforce CRM integration | $650 additional | ||
| Access to survey takers (Zoomerang Sample) | per project pricing | per project pricing | per project pricing |
| Export to MarketTools CustomerSat for custom analytics and case management | Additional Cost | ||
| Back to top | Premium | Pro | Basic |
| View results real-time, online | |||
| View individual responses | |||
| Summary reports graphs | |||
| Hard bounce reporting | |||
| Opt-out report | |||
| Printer friendly reporting | |||
| Create and download custom charts | |||
| Advanced Analysis | |||
| Cross Tabs | |||
| Filter by complete status | |||
| Filter by email | |||
| Filtering | |||
| Frequency | |||
| Group Open-Ended Results by keyword | |||
| Tag Cloud for Open-Ended results analysis | |||
| Comparison Reports: Compare subsets of response data | |||
| Statistical Analysis: Calculate mean and standard deviation | |||
| Include/Exclude Responses | |||
| Include/exclude partial responses | |||
| Include/exclude screen out and over quota responses | |||
| Save custom reports | |||
| Data Export | |||
| MS Excel | |||
| PowerPoint | |||
| Tab Delimited (CSV) | |||
| Values or labels export | |||
| Export open-ended comments to MS Excel | |||
| Export Survey Questionnaire to MS Word | |||
| Export Survey Questionnaire to PDF | |||
| Export to MarketTools CustomerSat for custom analytics and case management | Additional Cost | ||
| Back to top | Premium | Pro | Basic |
| Private: Only you can view results | |||
| Public: Link to results, password protected | |||
| Public: Link to results, no password required | |||
| Results shared via thank you page | |||
| "Share This" toolbar on Survey Results page | |||
| Post real-time results to your website or blog | |||
| Email data export | |||
| Multi-user shared work area* | |||
| Back to top | Premium | Pro | Basic |
| Add your logo and brand | |||
| Customize button and validation messages | |||
| Customize end pages (Thank you, Closed, Screen Out) | |||
| Redirect survey takers to your web site on completion | |||
| Create and download custom charts | |||
| Add custom data parameters to your survey URL | |||
| Email Invitation Customization | |||
| Customize "From/Reply-to" email address and "From" name | |||
| Merge address book fields into email invite | |||
| Personalize emails to participants | |||
| Back to top | Premium | Pro | Basic |
| Pre-schedule survey launch and close date | |||
| Auto-close survey after set number of responses | |||
| Quota management | |||
| Multi-user shared work area* | |||
| Secure (SSL/HTTPS) link | |||
| Back to top | Premium | Pro | Basic |
| Email Support | |||
| Phone Support | $25 per call | $25 per call | |
| Live Web Chat | |||
| Professional Services | |||
| Survey Programming (We enter your survey into Zoomerang for you) |
per project pricing | per project pricing | per project pricing |
| Confidential 3rd Party Deployment (We send your survey to your recipients on your behalf to ensure confidentiality) |
per project pricing | per project pricing | per project pricing |
| Online Knowledgebase: FAQs, articles, tips and more | |||
| Live Trainings Online | |||
| Tutorials/Demos | |||
| Quick Start Guides | |||
| Resource Center | |||
| Online sample size calculator | |||
over "We create new surveys all the time and have found that Zoomerang is the most user-friendly." Lindsey Surbey Times Square Alliance |
Premium | Pro | Basic |
| Advanced - Customizable | Powerful - Flexible | Fast - Easy - Free | |
| Sign Up $599/yr » Monthly Billing |
Sign Up $199/yr » Monthly Billing |
Sign Up FREE | |
*Premium subscribers can share and collaborate on Zoomerang surveys with colleagues who are |
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