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1. From the student services available at Grand Valley, please identify up to five (5) that are of greatest importance to you.   1   Financial Aid 500 77% 2   Academic Advising 488 75% 3   Personal Counseling 128 20% 4   Tutoring 164 25% 5   Career Planning & Job Search Related 295 46% 6   Children's Enrichment Center 30 5% 7   Padnos International Center (PIC) 38 6% 8   Office of Multicultural Affairs 18 3% 9   Writing Center 127 20% 10   Women's Center 46 7% 11   Information Technology (IT) 187 29% 12   Campus Recreation 83 13% 13   Records and Registration 313 48% 14   Bus/Transportation Services 180 28% 15   Health Services 67 10% 16   Disability Support Services 41 6% 17   LGBT Resource Center 13 2% Other, please specify 32 5%

2. Which student services at Grand Valley have you utilized? (Click all that apply):   1   Financial Aid 488 75% 2   Academic Advising 526 81% 3   Personal Counseling 99 15% 4   Tutoring 150 23% 5   Children's Enrichment Center 15 2% 6   Padnos International Center (PIC) 56 9% 7   Office of Multicultural Affairs 17 3% 8   Writing Center 143 22% 9   Women's Center 46 7% 10   Information Technology (IT) 232 36% 11   Campus Recreation 136 21% 12   Records and Registration 419 65% 13   Bus/Transportation Services 250 39% 14   Health Services 68 10% 15   Disability Support Services 44 7% 16   LGBT Resource Center 15 2% 17   None of the above 9 1%

3. Please provide additional comments regarding any specific services/centers in which you have interest and identify what, if anything, has kept you from using those services.   221 Responses

4. Have you utilized any career-related services including career-planning, testing or assessment, internship assistance, job searches, resume preparation, practice interviews, career fairs, etc.?   Yes 202 31% No 446 69% Total 648 100%

5. Please indicate all of the sources or departments you have used to obtain career-related information? (Click all that apply):   1   Faculty 156 77% 2   Career Services Office 121 60% 3   Counseling and Career Development Center 74 37% 4   Advising Resource Center (e.g., Pre-major, McNair Scholars, Excel, ESP) 37 18% 5   Disability Support Services 7 3% 6   Laker Academic Center 9 4% 7   Padnos College of Engineering & Computing Advising 10 5% 8   Seidman Undergraduate Student Services 19 9% 9   College of Community and Public Service Advising Center 8 4% 10   College of Education Student Information and Services Center 35 17% 11   College of Health Professions Student Services 9 4% 12   Kirkhof College of Nursing 11 5% 13   Psychology Advising Office 7 3% 14   Science & Math Advising, Resource, & Transitions (SMART) Center 10 5% 15   Arts & Humanities Teacher Certification Advising 7 3% 16   Holland - Meijer Campus 17 8% 17   Muskegon - Stevenson Center 5 2% 18   Traverse City - Northern Michigan Programs 8 4% Other, please specify 11 5%

6. What has been your primary source or department for obtaining career-related information? (Select only one):   1   Faculty 72 36% 2   Career Services Office 33 16% 3   Counseling and Career Development Center 22 11% 4   Advising Resource Center (e.g., Pre-major, McNair Scholars, Excel, ESP) 5 2% 5   Disability Support Services 0 0% 6   Laker Academic Center 0 0% 7   Padnos College of Engineering & Computing Advising 6 3% 8   Seidman Undergraduate Student Services 6 3% 9   College of Community and Public Service Advising Center 4 2% 10   College of Education Student Information and Services Center 16 8% 11   College of Health Professions Student Services 0 0% 12   Kirkhof College of Nursing 8 4% 13   Psychology Advising Office 2 1% 14   Science & Math Advising, Resource, & Transitions (SMART) Center 3 1% 15   Arts & Humanities Teacher Certification Advising 2 1% 16   Holland - Meijer Campus 2 1% 17   Muskegon - Stevenson Center 2 1% 18   Traverse City - Northern Michigan Programs 5 2% Other, please specify 13 6% Total 201 100%

7. If you had identified the Counseling & Career Development Center in the previous item, please rate your satisfaction with the following services... If not, Skip to next item.   Top number is the count of respondents selecting the option. Bottom % is percent of the total respondents selecting the option. Extremely satisfied 3 Satisfied 2 Not Satisfied 1 N/A Career interest or skills testing/screening 21 24% 44 51% 5 6% 17 20% Career options & exploration 21 26% 33 41% 7 9% 20 25% Choosing an appropriate major 26 31% 21 25% 9 11% 27 33% Workshops (e.g., Career Planning & Decision Making, Preparing for Graduate School, etc.) 16 21% 25 32% 6 8% 31 40% Assistance with pursuing graduate study or schools 11 14% 14 18% 11 14% 42 54% 18 Responses

8. If you had identified the Career Services Office in item #6, please rate your satisfaction with the following career-related services that you have utilized at Grand Valley, how would you rate your experience? If not, Skip to next item.   Top number is the count of respondents selecting the option. Bottom % is percent of the total respondents selecting the option. Extremely satisfied 3 Satisfied 2 Not Satisfied 1 N/A Internship/Job search assistance 24 29% 31 37% 6 7% 22 27% Resume advice or assistance 36 46% 20 25% 5 6% 18 23% Simulated interviews or interview coaching 12 16% 13 17% 7 9% 45 58% Career Fairs 21 29% 20 27% 7 10% 25 34% Workshops (resumes, interviewing, employer panels, ettiquette dinner, etc.) 17 22% 17 22% 6 8% 37 48% 22 Responses

9. Please indicate all of your reasons for not using services related to career planning or assessment, internships, job searches, resume review, practice interviewing, attending career fairs, etc., please indicate all your reasons (Click all that apply):   1   Do not currently need internship or career-related services 281 63% 2   Aware of services, but unable to access due to departmental hours 43 10% 3   Aware of services, but unable to access due to office location 19 4% 4   Unaware on-line services were available 154 35% 5   Unaware services were offered 88 20% Other, please specify 43 10%

10. What campus events or activities have you attended outside of class? (Click all that apply):   1   Athletic Events 188 29% 2   Club or Intramural Sports 58 9% 3   Student Organization Meetings 141 22% 4   Student Government 12 2% 5   Performing Arts/Theatre 161 25% 6   Concerts 114 18% 7   Professional Speakers 262 40% 8   Art Galleries/Visual Arts 111 17% 9   Career Events 85 13% 10   Student Life Activities 66 10% 11   Films 82 13% 12   Intercultural Events 89 14% 13   None of the above 195 30%

11. Please provide additional comments regarding any events/activities in which you have interest and identify what, if anything, has kept you from participating.   243 Responses

12. From the campus events or activities list that follows, please identify up to five (5) that are of greatest importance to you.   1   Athletic Events 197 34% 2   Club or Intramural Sports 81 14% 3   Student Organization Meetings 161 28% 4   Student Government 30 5% 5   Performing Arts/Theatre 225 39% 6   Concerts 201 35% 7   Professional Speakers 360 62% 8   Art Galleries/Visual Arts 170 29% 9   Career Events 266 46% 10   Student Life Activities 105 18% 11   Films 116 20% 12   Intercultural Events 151 26% Other, please specify 20 3%

13. Do you consider yourself an "active" member, or officer, in one or more student organizations?   Yes 70 11% No 578 89% Total 648 100% 73 Responses

14. As a Grand Valley student, how do you obtain student information when you need it? (Click all that apply):   1   GVSU web site: www.gvsu.edu 604 93% 2   Blackboard 568 88% 3   Faculty 382 59% 4   Academic or program advisor 210 32% 5   Catalog or on-line "Acalog" 140 22% 6   Regional campus director/staff 11 2% 7   Student Services departments 120 19% 8   Student Newspaper: Lanthorn 120 19% 9   Nontraditional Student web site: www.gvsu.edu/nontraditional 15 2% Other, please specify 35 5%

15. If a specific course were offered that you deemed to be equally suitable as a classroom or on-line experience, which of the following would you prefer?   1   Classroom instruction 359 55% 2   On-line 289 45% Total 648 100%

16. In which classroom setting do you feel the most comfortable participating?   1   Classes consisting primarily of traditional students 25 4% 2   Classes consisting primarily of nontraditional students 49 8% 3   Classes consisting of a balanced mixture of both traditional and nontraditional students 215 33% 4   Classes consisting primarily of online material 16 2% 5   I feel comfortable in any setting 335 52% Other, please specify 8 1% Total 648 100%

17. Are you satisfied with course selection and availability at Grand Valley?   Yes 402 62% No 246 38% Total 648 100% 244 Responses

18. Please indicate the days/times that you are MOST INTERESTED IN ATTENDING CLASSES. (Rank each item from 1-5 with 5 being most preferred and 1 as least preferred):   Top number is the count of respondents selecting the option. Bottom % is percent of the total respondents selecting the option. 1 2 3 4 5 Weekday Mornings (classes starting before 11:55AM) 191 29% 60 9% 87 13% 85 13% 225 35% Weekday Afternoons (classes starting Noon - 4:55PM) 150 23% 76 12% 109 17% 134 21% 179 28% Weekday Evenings (classes starting at 5PM or later) 113 17% 77 12% 140 22% 86 13% 232 36% Saturdays (anytime) 320 49% 80 12% 76 12% 71 11% 101 16% Sundays (anytime) 452 70% 26 4% 51 8% 30 5% 89 14%

19. Please indicate the days/times that you would be MOST INTERESTED IN HAVING SEMINARS, WORKSHOPS, AND PROGRAMS OFFERED. (Rank each item from 1-5 with 5 being most preferred and 1 as least preferred):   Top number is the count of respondents selecting the option. Bottom % is percent of the total respondents selecting the option. 1 2 3 4 5 Weekday Mornings (classes starting before 11:55AM) 299 46% 67 10% 80 12% 60 9% 142 22% Weekday Afternoons (classes starting at Noon - 4:55PM) 214 33% 86 13% 129 20% 116 18% 103 16% Weekday Evenings (classes starting at 5PM or later) 95 15% 43 7% 112 17% 118 18% 280 43% Saturdays (anytime) 198 31% 66 10% 98 15% 111 17% 175 27% Sundays (anytime) 360 56% 36 6% 82 13% 48 7% 122 19%

20. What would you identify as potential barriers to completing your degree at Grand Valley? (Rank each item from 1-5, with 5 being the most significant barrier):   Top number is the count of respondents selecting the option. Bottom % is percent of the total respondents selecting the option. 1 2 3 4 5 Family 255 39% 98 15% 106 16% 88 14% 101 16% Finances 77 12% 57 9% 103 16% 145 22% 266 41% Work Schedule 104 16% 76 12% 143 22% 148 23% 177 27% Class Times 85 13% 100 15% 182 28% 126 19% 155 24% Course Availability 71 11% 88 14% 147 23% 170 26% 172 27% Faculty Availability 221 34% 158 24% 157 24% 65 10% 47 7% A sense of not belonging in class 383 59% 90 14% 90 14% 50 8% 35 5% Lack of connection to university community 346 53% 118 18% 101 16% 47 7% 36 6% Commuting 226 35% 130 20% 143 22% 87 13% 62 10% Availability of desired degree or program 297 46% 105 16% 104 16% 83 13% 59 9% Time constraints 110 17% 75 12% 157 24% 173 27% 133 21% Awareness of support services 283 44% 159 25% 126 19% 51 8% 29 4% Lack of academic support 286 44% 145 22% 120 19% 60 9% 37 6% Location of classes 195 30% 132 20% 160 25% 103 16% 58 9% Access to technology 341 53% 120 19% 107 17% 52 8% 28 4% Limited knowledge of technology 409 63% 94 15% 86 13% 38 6% 21 3%

21. Do you feel "connected" and that Grand Valley adequately supports the needs of nontraditional students?   Yes 388 60% No 260 40% Total 648 100% 238 Responses

22. Did you attend an Orientation or participate in GVSU's Transitions program?   Yes 297 46% No 351 54% Total 648 100%

23. If you participated, do you have any suggestions for improving the Orientation or Transitions program?   142 Responses

24. Which of the following locations do you consider to be your primary campus?   1   Allendale Campus 363 56% 2   Grand Rapids/Pew (CHS, DeVos, Eberhard, Kennedy) 241 37% 3   Meijer Campus in Holland 12 2% 4   Muskegon Regional Center 5 1% 5   Traverse City Regional Center 21 3% Other: 6 1% Total 648 100%

25. How do you identify:   1   Female 429 67% 2   Male 215 33% 3   Transgender 1 0%

26. Ethnic Background   1   African American / Non-Hispanic 24 4% 2   Asian or Pacific Islander 11 2% 3   Hispanic 21 3% 4   Native American / Eskimo / Aleut 9 1% 5   White / Non-Hispanic 511 79% 6   Multi-Racial 14 2% 7   Prefer not to identify 54 8% Total 644 100%

27. My current enrollment status at Grand Valley is:   1   Degree-seeking (formally admitted & intend to earn a degree) 629 97% 2   Non-degree (just taking classes at this time) 19 3% Total 648 100%

28. Prior to attending Grand Valley, did you complete any college-level courses at another accredited institution, including community colleges and four-year institutions?   Yes 569 88% No 79 12% Total 648 100%

29. While this may vary from semester to semester, how many credit hours do you typically attempt?   1   5 or fewer credit hours 67 10% 2   6 to 8 credit hours 140 22% 3   9 to 11 credit hours 90 14% 4   12 to 14 credit hours 280 43% 5   15 or more credit hours 71 11% Total 648 100%

30. What is your major or potential major? (Please select one of the following):   1   Accounting 27 4% 2   Advertising and Public Relations 8 1% 3   Anthropology 4 1% 4   Art and Design 9 1% 5   Art History 0 0% 6   Athletic Training 2 0% 7   Behavioral Science 4 1% 8   Biology 12 2% 9   Biomedical Sciences 22 3% 10   Biopsychology 1 0% 11   Broadcasting 3 0% 12   Business 19 3% 13   Business Economics 1 0% 14   Cell and Molecular Biology 4 1% 15   Chemistry 3 0% 16   Classics 1 0% 17   Clinical Laboratory Science 5 1% 18   Communications 10 2% 19   Computer Science 6 1% 20   Criminal Justice 21 3% 21   Dance 0 0% 22   Earth Science 2 0% 23   Economics 2 0% 24   Education 80 12% 25   Engineering 15 2% 26   English Language and Literature 20 3% 27   Exercise Science 1 0% 28   Film and Video 3 0% 29   Finance 7 1% 30   French 3 0% 31   Geochemistry 0 0% 32   Geography 3 0% 33   Geology 2 0% 34   German 0 0% 35   Health Communications 2 0% 36   Health Professions 12 2% 37   History 18 3% 38   Hospitality and Tourism Management 11 2% 39   Information Systems 4 1% 40   Integrated Science 8 1% 41   International Business 3 0% 42   International Relations 5 1% 43   Journalism 2 0% 44   Legal Studies 4 1% 45   Liberal Studies 23 4% 46   Management 12 2% 47   Marketing 6 1% 48   Mathematics 10 2% 49   Medical Imaging/Radiation Sciences 4 1% 50   Music 4 1% 51   Music Education 2 0% 52   Natural Resources Management 6 1% 53   Nursing 89 14% 54   Occupational Safety and Health Management 2 0% 55   Philosophy 4 1% 56   Photography 7 1% 57   Physical Education 6 1% 58   Physics 1 0% 59   Political Science 7 1% 60   Psychology 26 4% 61   Public Administration 6 1% 62   Russian Studies 1 0% 63   Social Studies 9 1% 64   Social Work 17 3% 65   Sociology 4 1% 66   Spanish 10 2% 67   Statistics 5 1% 68   Theatre 0 0% 69   Therapeutic Recreation 1 0% 70   Writing 9 1% 71   Undecided 6 1% 72   Other 2 0% Total 648 100%

31. How many hours do you typically work per week?   1   4 or fewer 124 19% 2   5 to 14 56 9% 3   15 to 24 128 20% 4   25 to 34 114 18% 5   35 or more 226 35% Total 648 100%

32. If employed, is your primary employment (including work-study) with Grand Valley State University?   Yes 60 10% No 557 90% Total 617 100%

33. How many dependents, under the age of 18, are you responsible for supporting - at least 50%?   1   0 371 57% 2   1 111 17% 3   2 102 16% 4   3 or more 65 10%

34. Would you recommend Grand Valley to other nontraditional students?   Yes 552 85% No 96 15% Total 648 100% 106 Responses

35. Do you have any additional comments on how Grand Valley could better serve nontraditional students?   220 Responses