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1. How are you primarily associated with Liberty University?   1   Liberty University Resident Student 592 82% 2   Liberty University Online Student 2 0% 3   Liberty University Faculty 31 4% 4   Liberty University Staff 92 13% 5   Liberty Christian Academy Employee/Student 0 0% 6   Thomas Road Baptist Church Employee 0 0% 7   Liberty Godparent Home 1 0% 8   Partner Companies (Sodexo, etc) 2 0% Total 720 100%

2. Please select where you currently live.  For commuters and employees, select the most appropriate general area (labeled as "off campus")   1   Off Campus - Liberty Ridge 4 1% 2   Off Campus - Walden Pond, Country Place, Bramblewood area 8 1% 3   Off Campus - County Green, Indigo Run, Towne Crier, Old Mill Rd area 18 2% 4   Off Campus - Cornerstone, Village Green, Lighthouse/Cape area 6 1% 5   Off Campus - Wards Ferry Rd area 14 2% 6   Off Campus - Wyndhurst area 14 2% 7   Off Campus - All Other 150 21% 8   Godparent Home 1 0% 9   Lynchburg Inn 10 1% 10   Main Campus RH 1 3 0% 11   Main Campus RH 2 2 0% 12   Main Campus RH 3 5 1% 13   Main Campus RH 4 6 1% 14   Main Campus RH 5 6 1% 15   Main Campus RH 6 2 0% 16   Main Campus RH 7 9 1% 17   Main Campus RH 8 4 1% 18   Main Campus RH 9 0 0% 19   Main Campus RH 10 6 1% 20   Main Campus RH 11 4 1% 21   Main Campus RH 12 8 1% 22   Main Campus RH 13 8 1% 23   Main Campus RH 14 7 1% 24   Main Campus RH 15 5 1% 25   Main Campus RH 16 7 1% 26   Main Campus RH 17 6 1% 27   Main Campus RH 18 3 0% 28   Main Campus RH 19 9 1% 29   Main Campus RH 20 13 2% 30   Main Campus RH 21 8 1% 31   Main Campus RH 22 8 1% 32   Main Campus RH 23 9 1% 33   Main Campus RH 25 17 2% 34   Main Campus RH 26 12 2% 35   Main Campus RH 27 17 2% 36   Main Campus RH 28 20 3% 37   Main Campus RH 29 16 2% 38   Main Campus RH 30 19 3% 39   Main Campus RH 31 7 1% 40   Main Campus RH 32 22 3% 41   Main Campus RH 33 24 3% 42   Campus East RH 1 7 1% 43   Campus East RH 2 12 2% 44   Campus East RH 3 4 1% 45   Campus East RH 4 6 1% 46   Campus East RH 5 7 1% 47   Campus East RH 6 8 1% 48   Campus East RH 7 6 1% 49   Campus East RH 8 6 1% 50   Campus East RH 9 5 1% 51   Campus East RH 10 6 1% 52   Campus East RH 11 11 2% 53   Campus East RH 12 6 1% 54   Campus East RH 13 5 1% 55   Campus East RH 14 8 1% 56   Campus East RH 15 3 0% 57   Campus East RH 16 7 1% 58   Campus East RH 17 13 2% 59   Campus East RH 18 10 1% 60   Campus East RH 19 8 1% 61   Campus East RH 20 6 1% 62   Campus East RH 21 5 1% 63   Campus East RH 22 7 1% 64   Campus East RH 23 3 0% 65   Campus East RH 24 10 1% 66   Campus East RH 25 6 1% 67   Campus East RH 26 4 1% 68   Campus East RH 27 3 0% 69   Campus East RH 28 10 1% 70   Campus East RH 29 4 1% 71   Campus East RH 30 9 1% Total 722 100%

3. What academic classification did you enter this semester with? If you are an employee and take classes, please select the appropriate classification.  If you are not a student, select "Not a student."   1   Academy (K-12) 4 1% 2   Institute Programs (ELI, LHBI, Willmington) 0 0% 3   Undergraduate Freshman 174 24% 4   Undergraduate Sophomore 147 20% 5   Undergraduate Junior 146 20% 6   Undergraduate Senior 122 17% 7   Seminary 14 2% 8   Law School 2 0% 9   Other Graduate Programs 41 6% 10   Not a student 70 10% Total 720 100%

4. What is your gender?   1   Male 309 43% 2   Female 411 57% Total 720 100%

5. Do you have a vehicle on campus or use a personal vehicle to commute to the campus (registered with LU or not)?   Yes 450 63% No 269 37% Total 719 100%

6. Are you required to or do you normally park in Davids Place (PM03)?   Yes 83 12% No 632 88% Total 715 100%

7. Do you have regularly scheduled activities at Davids Place (Center for Worship/Music Ministries)?   Yes 33 5% No 686 95% Total 719 100%

8. Select if you are one of the following, otherwise select "None of the above."   1   Resident Assistant 23 3% 2   Spiritual Life Director 12 2% 3   Prayer Leader 87 12% 4   None of the above 599 83% Total 721 100%

9. How do you normally commute to Liberty University?  If you live on campus, answer this quesion in terms of how you usually get to your first required activity of the weekday.   1   I drive myself (single occupancy, no bus ride involved) 137 19% 2   I am dropped off but the person taking me does not stay at LU 8 1% 3   I share a ride with another LU/TRBC/LCA student or employee 37 5% 4   I park in a off campus parking lot (River Ridge Mall, Plaza, etc) and ride the bus the rest of the way 4 1% 5   I park in an on campus satellite lot (East, Dorm 33, Lynchburg Inn, Davids Place, North) and ride the bus the rest of the way in 36 5% 6   I ride the bus 219 30% 7   I ride a bike (include skating, skate board, etc) 9 1% 8   I walk (do not select this if you are walking from your vehicle to your destination) 268 37% 9   I telecommute (work from home/LU Online only) 1 0% Total 719 100%

10. How many times a week do use each of these routes?  Please include weekends.  If you use the transit system on a less-than-weekly basis, then select "Month" next to the most appropriate route, otherwise, select 1 (0 uses).   Top number is the count of respondents selecting the option. Bottom % is percent of the total respondents selecting the option. 0 uses 1 1-3 uses 2 4-6 uses 3 7-9 uses 4 10-12 uses 5 13-15 uses 6 16-18 uses 7 19-21 uses 8 22-24 uses 9 25+ uses 10 Month Red Route (Campus North, Main Campus, Dorm Circle) 160 25% 131 20% 65 10% 54 8% 51 8% 29 5% 21 3% 16 2% 4 1% 59 9% 54 8% Blue Route (Campus East, Tilley, Main Campus) 221 36% 90 14% 48 8% 32 5% 43 7% 31 5% 16 3% 11 2% 8 1% 51 8% 71 11% Express Route (Campus North, Main Campus) 91 13% 171 25% 118 17% 56 8% 71 10% 41 6% 20 3% 14 2% 2 0% 50 7% 51 7% Orange Route (Lynchburg Inn, Tilley, Main Campus, Campus East) 385 70% 37 7% 9 2% 5 1% 3 1% 1 0% 1 0% 2 0% 1 0% 7 1% 100 18% Green Route (LU to River Ridge Mall, Wards Rd) 387 71% 31 6% 6 1% 3 1% 3 1% 1 0% 0 0% 1 0% 0 0% 0 0% 112 21% All Campus Route (Red/Blue routes combined during late night) 278 49% 99 18% 41 7% 15 3% 14 2% 9 2% 8 1% 3 1% 2 0% 4 1% 89 16% 4F  Route (Plaza to LU) 386 70% 21 4% 17 3% 4 1% 6 1% 1 0% 2 0% 2 0% 0 0% 4 1% 108 20% Other GLTC Routes (1A, 3C, 8, etc) 410 75% 10 2% 7 1% 2 0% 2 0% 0 0% 1 0% 1 0% 1 0% 5 1% 107 20%

The next 5 questions are regarding Tuesday and Thursday only.  If you do not come to campus on Tuesday or Thursday, use your MWF experience to answer these questions.  These questions will help us plan our capacity around getting you where you need to be in the most effective way possible.

11. Select which LU facility you have your first required activity of the day.  A required activity is a class, work, Chrisitan Service, club/student organization meeting, rehersals, or practice for intercollegiate/club/intramural sports as well as others.  If you regularly start your day by going to breakfast at a LU Dining facility, study at a library or computer lab, or use a recreational facility, please consider this your first required activity and select the most appropriate facility.   1   Applied Science Hall 17 2% 2   Baseball Fieldhouse 0 0% 3   Campus East Clubhouse 0 0% 4   Campus East Gym 1 0% 5   Campus East Intramural Fields 0 0% 6   Campus North - All Other 143 20% 7   Campus North - Law School 5 1% 8   Campus North - Tilley/LaHaye 21 3% 9   Campus North - TRBC/LCA 10 1% 10   David's Place (Center for Worship) 13 2% 11   DeMoss Hall - All Other 248 34% 12   DeMoss Hall - Library or Computer Lab 32 4% 13   Doc's Diner 0 0% 14   Football Operations Ctr/Williams Stadium 2 0% 15   Golf Driving Range 0 0% 16   Hancock Center 5 1% 17   Hangar 2 0% 18   Intramural Field - Campus East 0 0% 19   Intramural Field - Main Campus 0 0% 20   Keyhole 0 0% 21   LaHaye Ice Center 2 0% 22   Liberty Godparent Home 1 0% 23   Lynchburg Inn 1 0% 24   Main Campus Intramural Fields 0 0% 25   Mansion 0 0% 26   Performing Arts 17 2% 27   Prayer Chapel 2 0% 28   Reber-Thomas Dining Hall 20 3% 29   Religion Hall (includes Towns Auditorium) 74 10% 30   Residence Hall 17 (Housing, etc) 2 0% 31   Residence Hall 20 (Ctr for ME, etc) 0 0% 32   Schilling Center 9 1% 33   Schilling Center Annex 1 0% 34   Science Hall 11 2% 35   SLAB 15 2% 36   Softball Clubhouse/Field 1 0% 37   Teachers Education (School of Education) 31 4% 38   Vines Center 32 4% 39   WRVL (88.8 FM) Radio Station 1 0% 40   WTLU (Liberty Channel) TV Station 0 0% 41   WWMC (90.9 FM) Radio Station 0 0% Total 719 100%

12. Approximately what time does your first required activity begin?   1   12:00 - 4:59 AM 1 0% 2   5:00 - 5:29 AM 3 0% 3   5:30 - 5:59 AM 7 1% 4   6:00 - 6:29 AM 6 1% 5   6:30 - 6:59 AM 7 1% 6   7:00 - 7:29 AM 33 5% 7   7:30 - 7:59 AM 174 24% 8   8:00 - 8:29 AM 80 11% 9   8:30 - 8:59 AM 92 13% 10   9:00 - 9:29 AM 138 19% 11   9:30 - 9:59 AM 13 2% 12   10:00 - 10:29 AM 48 7% 13   10:30 - 10:59 AM 41 6% 14   11:00 - 11:29 AM 22 3% 15   11:30 - 11:59 AM 6 1% 16   12:00 - 12:29 PM 15 2% 17   12:30 - 12:59 PM 14 2% 18   1:00 - 1:29 PM 0 0% 19   1:30 - 1:59 PM 3 0% 20   2:00 - 2:29 PM 7 1% 21   2:30 - 2:59 PM 1 0% 22   3:00 - 3:29 PM 2 0% 23   3:30 - 3:59 PM 2 0% 24   4:00 - 4:29 PM 0 0% 25   4:30 - 4:59 PM 0 0% 26   5:00 - 5:59 PM 1 0% 27   6:00 - 6:59 PM 1 0% 28   7:00 - 11:59 PM 1 0% Total 718 100%

13. How would you classify your first required activity?   1   Class 506 70% 2   Work (include if teaching/assisting class or coaching) 157 22% 3   Christian Service activity 10 1% 4   Dining 20 3% 5   Recreation/Intramurals 8 1% 6   Study 3 0% 7   ROTC 10 1% 8   NCAA Athletics 2 0% 9   Clubs or Student Organizations 3 0% 10   Rehersals (Theater, Music) 1 0% Total 720 100%

14. Select which bus stop you usually board your first bus.  Most stops listed alphabetically.  Remember that DeMoss Hall, Vines Center, and the Tunnel are separate stops as is Campus North (near Post Office) and Tilley Student Center.  If you do not use the bus system, select "I don't ride the bus."   1   I don't ride the bus 131 18% 2   Off campus 4F Route bus stop 7 1% 3   Applebees 0 0% 4   Barnes and Nobles (new LU Bookstore location) 0 0% 5   Campus East Bridge 14 2% 6   Campus East Clubhouse 59 8% 7   Campus East Phase III (near CE 24-30) 36 5% 8   Campus North (near Law School/Post Office) 56 8% 9   Candlers Station (Movies 10 or across from Super Shoes) 0 0% 10   Davids Place 1 (near Ctr for Worship) 35 5% 11   Davids Place 2 (near Baseball field) 2 0% 12   DeMoss Hall 136 19% 13   Docs Diner Northbound (bus going toward Docs Diner) 8 1% 14   Docs Diner Southbound (bus headed toward Clubhouse) 1 0% 15   Flames Way Northbound (near RH 27 bus going toward DeMoss Hall) 17 2% 16   Flames Way Southbound (near RH 26 bus going toward RH 33) 29 4% 17   Hill 16 2% 18   Keyhole (near RH 28) 44 6% 19   LaHaye Ice Center 0 0% 20   Liberty Christian Academy 1 0% 21   Liberty Godparent Home 0 0% 22   Lynchburg Inn 11 2% 23   Lynchburg Post Office/FedEx (not Liberty's PO) 0 0% 24   Ravine (RH 5/7) 7 1% 25   Reber-Thomas Dining Hall (behind Reber facility) 2 0% 26   Reber-Thomas Dining Hall (next to School of Education) 1 0% 27   Religion Hall (near Liberty Bell) 25 3% 28   South Campus (near RH 31/33) 51 7% 29   Thomas Road Baptist Church 2 0% 30   Tilley Student Center 6 1% 31   Tunnel (across from Vines Center) 5 1% 32   Vines Center (across from DeMoss Hall) 14 2% 33   Wachovia/Days Inn (near AMF Bowling) 0 0% 34   Not Applicable 4 1% Total 720 100%

15. Select which bus stop you usually disembark your first bus on TR.  Most stops listed alphabetically.  Remember that DeMoss Hall, Vines Center, and the Tunnel are separate stops as is Campus North (near Post Office) and Tilley Student Center.   If you do not use the bus system, select "I don't ride the bus."   1   I don't ride the bus 141 20% 2   Off campus 4F bus stop 8 1% 3   Applebees 0 0% 4   Barnes and Nobles (new LU Bookstore location) 2 0% 5   Campus East Bridge 18 2% 6   Campus East Clubhouse 26 4% 7   Campus East Phase III (near CE 24-30) 7 1% 8   Campus North (near Law School/Post Office) 189 26% 9   Candlers Station (Movies 10 or across from Super Shoes) 0 0% 10   Davids Place 1 (near Ctr for Worship) 21 3% 11   Davids Place 2 (near Baseball field) 1 0% 12   DeMoss Hall 140 19% 13   Docs Diner Northbound (bus going toward Docs Diner) 2 0% 14   Docs Diner Southbound (bus headed toward Clubhouse) 2 0% 15   Flames Way Northbound (near RH 27 bus going toward DeMoss Hall) 8 1% 16   Flames Way Southbound (near RH 26 bus going toward RH 33) 12 2% 17   Hill 13 2% 18   Keyhole (near RH 28) 9 1% 19   LaHaye Ice Center 1 0% 20   Liberty Christian Academy 2 0% 21   Liberty Godparent Home 0 0% 22   Lynchburg Inn 2 0% 23   Lynchburg Post Office/FedEx (not Liberty's PO) 0 0% 24   Ravine (RH 5/7) 6 1% 25   Reber-Thomas Dining Hall (behind Reber facility) 7 1% 26   Reber-Thomas Dining Hall (next to School of Education) 5 1% 27   Religion Hall (near Liberty Bell) 24 3% 28   South Campus (near RH 31/33) 5 1% 29   Thomas Road Baptist Church 2 0% 30   Tilley Student Center 42 6% 31   Tunnel (across from Vines Center) 6 1% 32   Vines Center (across from DeMoss Hall) 19 3% 33   Wachovia/Days Inn (near AMF Bowling) 0 0% Total 720 100%

This is the last page!  These are some of the changes and new services we have on the drawing board for the next few years.  Please give us your opinion.

16. Would you support making one or two of the three Blue Route buses into a "Campus East Express" Route that skips Campus North in the morning if that meant that the service frequency between the Tilley Student Center and Campus East is decreased?  Service to Campus North will still be available at the LaHaye Ice Center stop.  However service to/from David's place will not be practical for the bus running the Blue Express Route.  The trip between Campus East and DeMoss Hall will be 2-4 minutes faster.   1   Yes, turn 1 bus into Campus East Express (Blue Route service from Tilley reduced to 12 minutes) 193 27% 2   Yes, turn 2 buses into Campus East Express (Blue Route service from Tilley reduced to 20 minutes) 67 9% 3   No, do not make these changes 158 22% 4   I don't know 301 42% Total 719 100%

17. Would you support pulling one or two of the three Express Route buses to operate new off campus commuter routes between class-transfer rushes?  These buses will be back on campus in time to operate as Express Route buses when the demand is heaviest on campus such as when classes/convocation lets out.   1   Yes, pull 1 bus (time between express buses will be 5 minutes) 202 28% 2   Yes, pull 2 buses (time between express buses will be 10 minutes) 36 5% 3   No, do not make these changes 320 44% 4   I don't know 164 23% Total 722 100%

18. Would you support increasing the run time of the Red Route from 24 minutes to 30 minutes during single-bus service times if that meant that the schedule would be more predictable?   1   Yes 263 37% 2   No 229 32% 3   I don't know 228 32% Total 720 100%

19. How should the Express Route service the Davids Place area?   1   Do not go through Davids Place at all 228 32% 2   Go through Davids Place on the trip to Campus North 48 7% 3   Go through Davids Place on the trip to DeMoss Hall 160 22% 4   Both directions 124 17% 5   I don't know 159 22% Total 719 100%

20. The late night All Campus Routes currently stops at the Tilley Student Center and Campus North stops.  Should this continue or should the route only stop at the Tilley Student Center?  The All Campus Route is a combination of the Red and Blue routes that services the residence halls during low demand.  It currently does not provide service to the Lynchburg Inn.   1   Continue stopping at both stops 246 34% 2   Only stop at Tilley Student Center 248 35% 3   I don't know 221 31% Total 715 100%

21. After 5:30 PM and on Weekends, the Red and Blue Routes add Candler's Station Shopping Center and TRBC to the route. Should this be continued?   1   Yes 484 68% 2   No 108 15% 3   I don't know 125 17% Total 717 100%

22. How should the Green Route be structured?  This route provides service to River Ridge Mall and the Wards Road area for on campus students.   1   On campus pick up at most stops near residence halls (less off campus trips and frequency) 199 28% 2   On campus pick up only at Tilley Student Center (more off campus trips and greater frequency, but may require transfers from Red, Blue, Orange routes) 168 23% 3   I don't know 348 49% Total 715 100%

23. We now have "Talking Buses" that will read out the current or next stop name.  How often should this feature be used?   1   Never use it 34 5% 2   Only during CFAW/major LU events and first 2 weeks of school 406 57% 3   Use it all the time 273 38% Total 713 100%

24. How should the routes be planned to account for uncontrollable events that lead to delays?   1   Add more flex time in each route (buses will stay stopped at certain stops longer) 161 23% 2   Skip certain stops to get back on schedule (for example, skip the Clubhouse or south campus stop and proceed straight to Tilley/North to get back on schedule) 142 20% 3   Just keep running as best as possible, even if route never catches up to original schedule 410 58% Total 713 100%

25. What do you think about placing advertisements on the outside of the new LU buses?  Ad revenue helps to lower the total net cost to the University.   1   Place LU-approved ads 625 87% 2   No ads, keep the outside clean 90 13% Total 715 100%

26. We try to operate the newest equipment on the campus by pulling hybrid buses from the city when they are not used.  Some of these hybrid city buses have lottery ads on the outside.  If given the choice between using an old bus or a new bybrid bus that happens to have a lottery ad on the outside, which would you choose?   1   Use the old bus 118 17% 2   Use the new hybrid bus 597 83% Total 715 100%

27. If you lived more than 20 minutes away from campus (driving distance), would you use a inter-city bus route to/from campus if available for a semester fee?  These routes usually have 1-3 trips to campus in the morning and 1-3 trips in the afternoon/early evening.  If you select "Yes" please provide the semester fee amount that would be reasonable for you (whole numbers only please).   Yes 99 14% No 592 86% Total 691 100% 102 Responses

28. Please select the item from the list below that would make you the most likely to use a carpool for your daily commute to the campus.   1   Guaranteed Ride Home if you cannot ride home with your carpool 123 17% 2   Parking spaces closer to the buildings 102 14% 3   Lower vehicle registration fee 192 27% 4   Allow a certain number of "penalty free" days to drive yourself to campus if you cannot come in with your carpool 94 13% 5   None of the above 196 28% Total 707 100%

29. Please select the service that you feel would most improve the transit system for on campus students.   1   24-hour bus service during finals week 128 18% 2   Call ahead airport, train/bus station pick up/drop off service 94 13% 3   Bus service to Ivy Lake properties or Snowflex/other Liberty Mountain areas 156 22% 4   Extend Green route (Mall/Wards Rd) service to Mon-Thu evenings 58 8% 5   On campus vehicle rental program (ZipCar) 112 16% 6   I don't know 163 23% Total 711 100%

Please answer questions 30-33 if you live off campus.  If you currently live on campus, please answer the question from a commuters perspective.  Assume that all bus rides are free of charge.

30. For you to consider using the bus to commute to LU, how often would the bus need to service your residential area?   1   60 Minutes 69 10% 2   30 Minutes 286 43% 3   15 Minutes 133 20% 4   I will not/cannot commute with the bus 179 27% Total 667 100%

31. For you to consider using the bus to commute to LU, what is the maximum one-way travel time you are willing to consider (including walk time to the bus stop)   1   70 Minutes or more 2 0% 2   60 Minutes 8 1% 3   50 Minutes 7 1% 4   40 Minutes 62 9% 5   30 Minutes 188 28% 6   20 Minutes 167 25% 7   10 Minutes or less 80 12% 8   I will not/cannot commute with the bus 147 22% Total 661 100%

32. Please select the item that would influence you the most to use the bus to commute to LU.   1   Guaranteed Ride Home program 159 24% 2   Real-time bus tracking/arrival system (displays arrival time on internet/PDA/cell phone) 240 36% 3   On bus high speed wireless internet 69 10% 4   None of the items above would significantly influence this decision 195 29% Total 663 100%

33. On what basis would you place the highest weight in deciding whether to drive or to use the bus to commute?   1   Time 493 74% 2   Cost 150 23% 3   Environmental Impact 21 3% Total 664 100%

34. LU will be starting a number of new programs that will require bus drivers.  Would you be interested in driving a bus for LU?  If yes, please provide your contact information below.   Yes 43 6% No 646 94% Total 689 100% 43 Responses

35. Please rate your overall experience with LU Transit Services with 1 being the lowest level of satisfaction and 10 being the highest.  If you have not used the service enough to form an opinion, please select N/A next to each question below.   Top number is the count of respondents selecting the option. Bottom % is percent of the total respondents selecting the option. 1 2 3 4 5 6 7 8 9 10 N/A Bus Cleanliness 0 0% 2 0% 9 1% 18 3% 46 7% 43 6% 112 16% 165 23% 134 19% 150 21% 28 4% Bus Operators 1 0% 8 1% 8 1% 14 2% 36 5% 51 7% 117 17% 162 23% 151 21% 127 18% 28 4% Location of Stops 7 1% 7 1% 24 3% 27 4% 62 9% 80 11% 104 15% 163 23% 108 15% 95 14% 25 4% Condition of Stops 15 2% 11 2% 17 2% 34 5% 58 8% 70 10% 115 16% 139 20% 122 17% 87 12% 32 5% Operating Hours 15 2% 9 1% 20 3% 40 6% 54 8% 70 10% 106 15% 142 20% 121 17% 92 13% 34 5% Service Frequency 33 5% 30 4% 48 7% 68 10% 107 15% 91 13% 105 15% 109 16% 47 7% 37 5% 26 4% Overall 2 0% 2 0% 8 1% 22 3% 55 8% 101 14% 150 21% 169 24% 120 17% 45 6% 24 3%

36. Please provide your LU email address if you wish to be entered into the drawing.   602 Responses

37. Please provide any additional feedback that you may have. If you need us to respond to you, please include your email address in the previous question and we will do our best to respond to you.   272 Responses