Nonprofit Contractor Survey on City of San Francisco's Citywide Fiscal and Compliance Monitoring (FY08-09) - Zoomerang Online Survey Results

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Nonprofit Contractor Survey on City of San Francisco's Citywide Fiscal and Compliance Monitoring (FY08-09)
Survey Results


	1.	Has your organization undergone a fiscal and compliance monitoring this fiscal year?

1	Site Visit

24

63%

2	Self Assessment

14

37%

3	Did not receive either site visit or self assessment this year

0

0%

Total

38

100%


	2.	Which City department served as the lead contact for your citywide fiscal and compliance monitoring this year?

1	Dept. of Children, Youth & Their Families (DCYF)

7

18%

2	Health/ AIDS (DPH HHS and HPS)

5

13%

3	Health/ Housing & Urban Health (DPH HUH)

1

3%

4	Health/ Comm. & Behav. Health (DPH CBHS)

7

18%

5	Human Services Agency (HSA, DAAS)

6

16%

6	Mayor's Office of Community Investment (MOCI)

8

21%

7	Mayor's Office of Housing (MOH)

0

0%

8	Mayor's Office of Criminal Justice (MOCJ)

0

0%

9	Children and Families Commission (CFC)

1

3%

10	Department on the Status of Women (DOSW)

0

0%

11	Juvenile Probation (JUV)

3

8%

Sheriff

0

0%

Not sure

0

0%

Total

38

100%


	3.	Please provide feedback on your site visit monitoring experience this fiscal year. Select 1 to indicate that you "Strongly Agree," 2 to indicate that you "Agree," 3 to indicate that you "Disagree," or 4 to indicate that you "Strongly Disagree" with the following statements.

Top number is the count of respondents selecting the option. Bottom % is percent of the total respondents selecting the option.	Strongly Agree 1	Agree 2	Disagree 3	Strongly Disagree 4
City staff provided a clear explanation of the citywide fiscal & compliance monitoring process.	14 58%	8 33%	2 8%	0 0%
I received reasonably advanced notice of my site visit (at least 20 days) and a copy of the monitoring form to help me prepare for it.	18 75%	6 25%	0 0%	0 0%
City staff appeared well coordinated and the site visit went smoothly.	9 38%	14 58%	1 4%	0 0%
City staff checked in with me/my staff at the end of the site visit.	15 62%	9 38%	0 0%	0 0%
I received a timely, written report of the City's findings (within about 6 weeks of the site visit).	13 54%	7 29%	2 8%	2 8%
I was given a clear deadline to respond to any monitoring findings.	13 54%	7 29%	2 8%	2 8%
City staff was accessible and responsive when I needed clarification about the monitoring process.	12 50%	10 42%	1 4%	1 4%


	4.	(Optional) About how long did it take City staff to complete the citywide fiscal and compliance site visit monitoring at your office?

Half day

16

70%

2	One full day

6

26%

3	More than one day

1

4%

Total

23

100%


	5.	(Optional) Please provide any additional feedback on your site visit experience.

7 Responses


	6.	Please provide feedback on your self assessment monitoring experience this fiscal year. Select 1 to indicate that you "Strongly Agree," 2 to indicate that you "Agree," 3 to indicate that you "Disagree," or 4 to indicate that you "Strongly Disagree" with the following statements.

Top number is the count of respondents selecting the option. Bottom % is percent of the total respondents selecting the option.	Strongly Agree 1	Agree 2	Disagree 3	Strongly Disagree 4
City staff provided a clear explanation of the citywide fiscal & compliance monitoring process.	9 64%	3 21%	1 7%	1 7%
I was given sufficient time to complete my self assessment (6 weeks).	9 64%	5 36%	0 0%	0 0%
I received timely feedback on my self assessment (written reponse letter sent from the City within about 6 weeks of submitting the self-assesment form to the City).	9 64%	3 21%	1 7%	1 7%
I was given a clear deadline for corrective action.	10 71%	3 21%	0 0%	1 7%
City staff was accessible and responsive when I needed clarification about the monitoring process.	11 79%	3 21%	0 0%	0 0%


	7.	(Optional) Please provide any additional feedback on your self assessment experience.

3 Responses


	8.	RESOURCES Please rate the value of the following resources in helping you with this year's citywide fiscal and compliance monitoring. Please select 1 for "Very Helpful," 2 for "Somewhat Helpful," 3 for "Not Helpful," and 4 for "Did Not Use."

Top number is the count of respondents selecting the option. Bottom % is percent of the total respondents selecting the option.	Very helpful 1	Somewhat helpful 2	Not helpful 3	Did not use 4
Training on citywide monitoring guidelines/ training materials (January/February 2009)	14 37%	5 13%	4 11%	15 39%
Controller’s Office Technical Workshops (April 2009: Cost Allocation, Budgets, Board Governance)	11 29%	10 26%	3 8%	14 37%
Controller's website for nonprofits	4 11%	11 29%	2 5%	21 55%
My contract officer or other City staff	22 58%	13 34%	2 5%	1 3%
Controller's "Finance Guide for Nonprofits" http://www.sfgov.org/site/uploadedfiles/controller/reports/Finance_Guide_110104.pdf	9 24%	15 39%	1 3%	13 34%


	9.	OVERALL OPINION AND ATTITUDES Please rate your level of agreement with the following statements.

Top number is the count of respondents selecting the option. Bottom % is percent of the total respondents selecting the option.	Strongly Agree 1	Agree 2	Disagree 3	Strongly Disagree 4
I have a clear understanding of the fiscal and compliance elements to be monitored in my City contracts/ grants through the citywide monitoring process.	19 50%	17 45%	1 3%	1 3%
The City's consolidated, citywide fiscal and compliance process saves me time compared to being separately monitored by individual City departments.	21 55%	13 34%	3 8%	1 3%
The City has offered quality training for me/ my staff related to the citywide fiscal and compliance monitoring process.	11 29%	19 50%	6 16%	2 5%
The City’s fiscal and compliance monitoring requirements are generally reasonable and reflective of financial best practices and state, local, and federal laws and regulations.	16 42%	16 42%	4 11%	2 5%


	10.	(Optional) FISCAL SUPPORT - AREAS OF INTEREST Please indicate which, if any, fiscal components on which you would like further training, technical assistance, or resource materials next year.

1	Agency-wide budget

11

42%

2	Cost allocation

15

58%

3	Audited financial statements

4

15%

4	Tax form 990

6

23%

5	Fiscal policies and procedures

15

58%

6	Financial reports

6

23%

Invoices

5

19%

8	Payroll and timesheets

8

31%


	11.	(Optional) ORGANIZATIONAL DEVELOPMENT SUPPORT - AREAS OF INTEREST Please select areas listed below, if any, in which training, technical assistance, or resource materials would help your organization to better carry out City contracts and grants.

1	Board development

13

43%

2	Board governance

10

33%

3	Staff supervision

7

23%

4	Staff development and evaluation

10

33%

5	Staff turnover

5

17%

6	Human resources policies and procedures

17

57%

7	Volunteer development/ management

10

33%

8	Legal documentation

8

27%

9	Fund development/Fundraising

13

43%

10	Strategic planning

10

33%

11	Basic principles of program development (needs assessment, program planning, evaluation, partnerships, reporting)

12

40%


	12.	(Optional) OTHER TRAINING What, if any, other types of information resources or training would be helpful to you as they relate to your citywide fiscal and compliance monitoring experience with the City, the contracting process in general, or your ability to efficiently and effectively deliver your contracted/ granted services?

2 Responses


	13.	(Optional) ANY OTHER COMMENTS? What do you think could make citywide fiscal and compliance monitoring easier and more effective both for City staff and contractors? Please share any additional feedback not already mentioned that you believe would help the City to improve the process.

7 Responses

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