Ohio Housing Finance Agency
Program Compliance
Customer Service Survey

Please take a moment to complete this short survey to tell us about your experience. Your feedback will be used to improve our service.
1

Project Name
2

Was the analyst able to address all of your questions?
3

If you answered no to question 2, did the analyst research your question and provide you with a response?
4

Was the inspection conducted in a professional and courteous manner?
If no, please describe.
5

Did the analyst conduct an effective close out meeting?
6

What aspects of the inspection process could be improved?
7

Overall, how would you rank your experience with the review?
Poor Fair Average Good Excellent
8

Did the compliance report you received help to address current non-compliance issues and future non-compliance issues?
If no, please describe.
9

Have you attended any OHFA trainings?
10

Other comments or suggestions:
11

May we contact you if we have any questions regarding this survey? (optional)
Name:
Phone Number:
Email:
Please click on the submit button below to submit your responses.

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