We are very interested in learning how well the Flock browser meets your needs. The information you provide can help us build a better product. There are 26 questions. It should take about 5 minutes to complete. You are welcome to skip any questions that are not applicable. Thank you for participating.
1
Overall, how satisfied are you with the Flock browser?
Very Satisfied
Satisfied
Neither Satisfied Nor Dissatisfied
Dissatisfied
Very Dissatisfied
2
How did you first hear about Flock?
Advertisement
Blog post
Facebook
Friend or family member
Magazine
Newspaper
Searching the Web
Twitter
Other, please specify
3
How often do you use each feature?
1 Frequently
2 Occasionally
3 Never
4 Don't know what it is
Search
Favorites (adding, organizing, retrieving)
Online Favorites (access to your del.icio.us and ma.gnolia bookmarks)
How well Web pages render (i.e., do they look correct, are items aligned like they are in IE and Firefox, are any visual elements messed up)
6
For each of these common browser features in Flock, indicate your level of satisfaction. If you have not tried a feature that's listed, you can leave the answer to that one blank.
1 Very Satisfied
2 Satisfied
3 Neutral
4 Dissatisfied
5 Very Dissatisfied
Favorites (adding a favorite, deleting a favorite, finding a favorite, organizing favorites)
Search box (appears at the top right of the browser)
Help content
7
For each of these Flock-specific features, indicate your level of satisfaction. If you have not tried a feature that's listed, you can leave the answer to that one blank.
1 Very Satisfied
2 Satisfied
3 Neutral
4 Dissatisfied
5 Very Dissatisfied
Media RSS Feeds (used for syndicating multimedia files in RSS feeds)
Online Favorites (access to your del.icio.us and ma.gnolia bookmarks)
Media Bar (horizontal row of pictures and videos)
Blogging (adding a post from the browser)
Web Clipboard (snippets)
Accounts and Services (sidebar with list of available supported services)
Photo Uploader
My World (the page with your favorite sites, feeds, media and friend activity)
People Sidebar (left column where Friends appear)
Webmail
8
How satisfied are you with the compatibility between your extensions or plug-ins and Flock?
I don't use extensions/add ons
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
9
How many friends or colleagues have you recommended Flock to?
10
Which of these features led you to recommend Flock to a friend or colleague?
Media RSS Feeds (used for syndicating multimedia files in RSS feeds)
News/RSS Feeds (for articles: subscribing to a feed, saving, organizing feeds, finding a feed)
Message Bar (orange bar that appears from time to time at the top of your Web page)
Online Favorites (access to your del.icio.us and ma.gnolia bookmarks)
Media Bar (horizontal row of pictures and videos)
Blogging (adding a post from the browser)
Web Clipboard (snippets)
Accounts and Services
Photo Uploader
My World
People Sidebar (left column where Friends appear)
Webmail
Other, please specify
11
How likely are you to recommend Flock in the future to a friend or colleague?
12
What’s the best thing we could do to improve your satisfaction with Flock?
Please tell us a little about yourself and your computer. Our research team uses this information to categorize the results.
13
Operating System
14
Which browser do you use most often for personal browsing (not for work)?
15
If you are using Flock most often for personal browsing, which browser did you switch from?
16
How long have you been using Flock?
17
What types of information do you read or publish on the Web?
1 View/Listen
2 Publish
3 Neither
4 Both
News articles
Music
Photos
Videos
Anything on other people's Web sites, blogs, message boards, forums
Anything on a friend's social network pages (like Facebook, MySpace, Friendster)
My own Web site or blog
My own social network page (like Facebook, MySpace, Friendster)
18
How many hours a day do you spend using Flock for personal browsing?
19
Age range
20
Country where you live
21
Gender
22
What version of the Flock browser are you using? To find the version number if you are a PC user, select “Help” from the menu bar and then “About Flock.” To find the version number if you are a MAC user, select "Flock" on the menu bar and then "About Flock." Please note: some, but not all editions are named in the About Flock window.
23
Tell us about your relationship to Flock.
24
Please let us know if you've used Flock before and how you downloaded the software:
25
How likely are you to continue using Flock?
26
Optional Question: We would like to contact a few survey participants by phone to collect more detailed feedback. Participants who complete the phone survey will receive a $20 Amazon gift certificate as a thank you for their time. If you are interested in participating in a followup phone call, please provide your first name, last name, your email address and phone number including area code. Your contact information will only be used by Flock to improve our product and will never be sold or shared with a 3rd party. (Please note we will likely only follow up with a few people.)
