Questions marked with an asterisk (*) are mandatory.

1	* How often do you use VoIP or make phone calls over the internet? Daily Weekly Monthly Never

2	* Which of these VoIP applications have you heard of or do you use? Skype Jajah BuddyTalk Giophone Fring None of these

3	* Which of the following is most important to you? Call quality Call cost Additional features (such as storing phone calls on your computer) Flexibility (being able to route calls around the world without changing number) Other, please specify

4	* What’s the main thing that would put you off using VoIP on your mobile? Poor sound quality Call being dropped Expensive charges Being flooded with spam messages Other, please specify

5	Would you use VoIP over a mobile phone? Yes, I would use it all the time! Yes, but only occasionally No I don't know