Animal Services Customer Satisfaction Survey
1

What was your contact with Animal Services?

Front Desk
311 Center
Website
Clinic
Administration
Mobile Clinic
Kennel
Animal Services Officer
Other, please specify:
2

How did you hear about us?

Web
Billboard
Word of Mouth
Postcards/Mail-Out
Orange TV
TV
Radio
Other, please specify
3

Quality of Service:

Excellent
Good
Average
Fair
Poor
4

Quality of Service Comments (optional):
5

Timeliness of Service:

Excellent
Good
Average
Fair
Poor
6

Timeliness of Service Comments (optional):
7

Staff Friendly and Courteous:

Excellent
Good
Average
Fair
Poor
8

Staff Friendly and Courteous Comments (optional):
9

Staff Knowledgeable?
Additional Comment
10

Facility Appearance:

Excellent
Good
Average
Fair
Poor
11

Facility Appearance Comments (optional):
12

Are office hours convenient?
Recommended Hours:
13

What can we do to improve?
14

We are committed to providing quality customer service and appreciate your assistance.  Should you wish to be contacted, please provide:

Name::
Address::
Phone Number::
E-Mail::
15

Preferred method for us to contact you?

E-mail
Mail
Phone
Other, please specify