SDK Client Service Standards

Introduction

Thank you for taking time to help us provide you with outstanding client service. The survey will take approximately 6 minutes to complete.

While your responses will be confidential, they will not be anonymous. We will take your feedback and discuss any areas of concern with you. 

Our goal is to provide outstanding client service, based on our five client service standards:  Set and Communicate Expectations; Tailored Approach; Responsive; Accessible; and Proactive.