Travel System Help Lab Session Evaluation

Thank you for attending one of the Travel System Help Labs.  Please take a few minutes to complete this brief survey so that we may use your feedback to improve future sessions.
1

Please indicate the date of the Travel Help Lab session you attended.
Month:
Day:
Year:
2
Did this Help Lab meet your needs for hands-on training in the Travel System?
3
If you answered "no" to the previous question, what suggestions do you have to improve the hands-on training?
4
Were you able to get your questions answered during the Help Lab?
5
If you answered "no" to the previous question, why were you not able to get your questions answered?
6
Did the practice scenarios provide you with real-life examples?
7
If you answered "no" to the previous question, what would have made the example scenarios more representative of real-life?
8

Please indicate your level of agreement with the following criteria regarding your feelings of proficiency as a result of attending the Help Labs.

Please use the following scale: 

1 = Strongly Disagree; 2 = Disagree; 3 = Agree; 4 = Strongly Agree.  If not applicable, choose N/A.

1
Strongly Disagree		2
Disagree		3
Agree		4
Strongly Agree		N/A
 
I know how to enter a travel request.
I know how to enter a payment request.
I know how to inquire on travel requests.
I know how to inquire on payment requests.
I know how to access the Travel ASSIST to get help.
9

Please indicate your level of agreement with the following criteria regarding the facilitators of the Help Labs.

 

Please use the following scale: 

1 = Strongly Disagree; 2 = Disagree; 3 = Agree; 4 = Strongly Agree.  If not applicable, choose N/A.

1
Strongly Disagree		2
Disagree		3
Agree		4
Strongly Agree		N/A
 
The facilitators were knowledgeable about the Travel System.
The facilitators were able to answer my questions about the Travel System.
The facilitators were able to answer my questions about travel policy.
The facilitators offered to help with practice scenarios.
The facilitators were effective at facilitating the Help Lab.
10
Do you have any comments or suggestions for the facilitators?
11
What else could we do to make this Help Lab more effective?
Thank you for completing this evaluation. Your comments will assist us in continuing to provide quality training.
12
If we may contact you for additional feedback on this session, please give us your Name, Phone and Email (optional)
Name:
Phone:
Email: