The 2009 NBA Customer Satisfaction Survey analysis and follow-up are in progress. If you were unable to participate in this survey, please let us know your suggestions, needs or questions by contacting us directly [email: anns@nba.ai]. Thank you for your interest in sharing your opinions for the benefit of all NBA customers. ~ E. Valentine Banks, Chief Executive Officer ©2008-9 ClienTell® Consulting, LLC ~ www.clien-tell.com ~