Plainfield Police Department Citizen Survey

Questions marked with an asterisk (*) are mandatory.

Dear Plainfield Resident,

The Plainfield Police Department is asking for your assistance. In an effort to provide the best police service to the residents of the Village of Plainfield, we would like to know your level of satisfaction with the police service you have received. By completing this short survey, you will help us meet our goal of providing the best service possible.

Sincerely,

Bill Doster, Chief of Police

* What was the nature of your recent contact with the Plainfield Police Department?

	Contacted about a problem
	Involved in/witnessed a motor vehicle accident
	Reported a problem
	Victim of a crime
	Crime prevention program
	Requested information
	Witnessed a crime/incident
	Other, please specify

* Please check the Plainfield Police Department employee(s) with whom you had contact with:

	School Resource Officer
	Community Service Officer
	Investigator/Detective
	Supervisor
	Crime Prevention Officer
	Records Clerk/Courts Personnel
	DARE Officer
	Police Officer
	Code Enforcement Officer
	Other, please specify

* How would you rate the person in the following categories?

1 Excellent	2 Good	3 Fair	4 Poor	N/A
Concern

Courtesy

Competence

Appearance

Knowledge

Putting you at ease

Solving the problem

Helpfulness

Fairness

Professional conduct

Cultural sensitivity

Attitude

* Please rank the following services 1 through 5, with 1 being the highest of importantance and 5 being the least of importantance:

1 Most importantance	2	3	4	5 Least importantance
Crimes against property

Speeding/traffic enforcement

Crimes against person

DUI patrol

Youth related crime

School violence prevention programs

Neighborhood patrol and visibility

Drug/gang related crime

Crime prevention programs

* Please check the appropriate box to rate the overall performance of the Plainfield Police Department for the following services:

1 Excellent	2 Good	3 Fair	4 Poor	N/A
Response to community's overall policing needs

Response to traffic concerns (speeding, accidents, etc.)

Response to community's drug activity concerns

Crime prevention efforts (neighborhood watch, school based programs, elderly services, etc.)

Treatment of people with courtesy and respect

Response to quality of life issues in the community (neighborhood disputes, loud noise complaints, etc.)

Feelings of safety and security in Plainfield

Overall competence of the Plainfield Police Department

If you would like us to contact you to address any concerns, you may list your name, telephone number, and/or email address below (your information will be kept confidential and only used for official police-related business):

Name:
Contact number:
Email address:

7	Please provide any additional comments / recommendations for improvement or any acknowledgement of a Plainfield Police Department employee below: