Cecil County Department of Public Works

Solid Waste Customer Survey

 

Please take a moment to help us improve your experience at our facility. When you’re done, please drop the questionnaire off at the scalehouse on your way out or mail to the above address. 

Facility Use

1

How many times do you visit our facility each month?

or lessor more
1
2
3
4
5
2

How would you grade the condition of the facility?

1
Poor
2
 
3
 
4
 
5
Excellent
Yard Waste Facility
Homeowner Area
Cell (if applicable)
3

How would you grade the facility's ease of use?

1
Poor
2
 
3
 
4
 
5
Excellent
Yard Waste Facility
Homeowner Area
Cell (if applicable)

Customer Service

4

How would you rate our Customer Service?

1
Poor
2
 
3
 
4
 
5
Excellent
Scale House
Homeowner Area
Cell (if applicable)
5

How long was your wait in line today?

1
1-2 minutes
2
3-5 minutes
3
6-10 minutes
4
11-15 minutes
5
Over 15 minutes
Scale House
Homeowner Area
Cell (if applicable)
6

Did you find the directions you were given at the scalehouse helpful?

7

Did you find the signage posted at the facility clear and easily understood?

8

Describe one thing you would change about the facility:

9

Additional Comments:

10

About you (optional):

 

 

Name
Address
City/Town
State
Zip Code
Phone
Email Address
11

Would you like us to contact you? 

Please Contact
No