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Questions marked with an asterisk (*) are mandatory.
Severe transit reductions pending!
This past March the State legislature eliminated a large portion of money ($22 million) used to support public transportation services in the Valley.
These funds were supplied by state lottery revenues – referred to as the Local Transportation Assistance Fund (LTAF). Valley cities and towns are currently evaluating how best to address the resulting
transit funding shortfalls.
Severe transit reductions could occur as early as July 2010.
A number of public hearings will be held in May 2010 to collect public feedback on the new budget cuts and the reduction of transit services. These hearings are in addition to the hearings held
recently by Phoenix, Scottsdale, Tempe and METRO light rail.
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* Which proposed service change route or service do you wish to comment on?
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* How would this change affect you?
| Positively |
| Negatively |
| No Effect |
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* Please write your comments; it can be specific or a general comment (no more than 500 characters).
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Is there another proposed service change route or service do you wish to comment on?
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How would this change affect you?
| Positively |
| Negatively |
| No Effect |
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Please write your comments; it can be specific or a general comment (no more than 500 characters).
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* Please provide the information below:
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* I understand that all email communications are subject to public disclosure. I also understand that using this form to send unsolicited commercial email (such as spam or sales messages) is not acceptable and any such messages will not be considered. Type
the words I accept in the box below to agree to these terms:
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Customer Rights and Grievances
Passengers using public transit are given equal access, seating and
treatment regardless of race, color, national origin or disability. If
you wish to file a complaint - including discrimination due to race,
color, national origin or disability - you can call or write Valley
Metro Customer Service. All complaints received by Customer Service are
documented and assigned to the appropriate transit staff for
investigation in accordance with federal standards (28 CFR, part 35 and
FTA circulator 4702.1). After the complaint is processed, a response is
sent to the customer filing the complaint and appropriate corrective
action is taken. This process and completed reports are carefully
monitored by the City of Phoenix Public Transit Department.
Customer Service: 602.253.5000, TTY 602.261.8208
Mailing Address:
Attn: Customer Service
Valley Metro RPTA
302 N. First Avenue, Ste. 700
Phoenix, AZ 85003
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