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2
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Customer Type
| Carwash |
| Dealer |
| End User |
| EPC |
| OEM |
| System Integrator |
| Other, please specify |
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3
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Please rate your satisfaction with our overall sales/order process from start to finish.
1
Very Satisfied | 2
Somewhat Satisfied | 3
Neutral | 4
Somewhat Dissatisfied | 5
Very Dissatisfied | N/A
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| Prompt 1 |
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| Additional Comment |
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4
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Please rate your satisfaction with the quality and technical information found in our sales literature and/or on our Website(CraneWater.com).
1
Very Satisfied | 2
Somewhat Satisfied | 3
Neutral | 4
Somewhat Dissatisfied | 5
Very Dissatisfied | N/A
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| Answer Option 1 |
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| Additional Comment |
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5
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Please rate your satisfaction with the quality and design of our product.
1
Very Satisfied | 2
Somewhat Satisfied | 3
Neutral | 4
Somewhat Dissatisfied | 5
Very Dissatisfied | N/A
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| Prompt 1 |
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| Additional Comment |
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6
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Please rate your overall satisfaction with the timeliness and the completeness of your order.
1
Very Satisfied | 2
Somewhat Satisfied | 3
Neutral | 4
Somewhat Dissatisfied | 5
Very Dissatisfied | N/A
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| Prompt 1 |
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| Additional Comment |
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7
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Please rate your satisfaction with our Product Manuals being able to assist you with your needs and technical expectations in a clear and concise manner.
1
Very Satisfied | 2
Somewhat Satisfied | 3
Neutral | 4
Somewhat Dissatisfied | 5
Very Dissatisfied | N/A
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| Prompt 1 |
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| Additional Comment |
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8
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Please rate your satisfaction with our Customer Service Department with their ability to assist you with your needs and expectations in a well-timed and professional manner.
1
Very Satisfied | 2
Somewhat Satisfied | 3
Neutral | 4
Somewhat Dissatisfied | 5
Very Dissatisfied | N/A
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| Prompt 1 |
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| Additional Comment |
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9
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Please rate your satisfaction with our Technical Service Department with their ability to assist you with your technical support issues in a well-timed and expert manner.
1
Very Satisfied | 2
Somewhat Satisfied | 3
Neutral | 4
Somewhat Dissatisfied | 5
Very Dissatisfied | N/A
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| Prompt 1 |
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| Additional Comment |
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10
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Please rate your overall experience with Crane Environmental.
1
Very Satisfied | 2
Somewhat Satisfied | 3
Neutral | 4
Somewhat Dissatisfied | 5
Very Dissatisfied | N/A
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| Prompt 1 |
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| Additional Comment |
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11
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Thank you for your time. We know there will always be room for improvement and our goal is to exceed expectations. What can we do to enhance your overall experience with Crane Environmental?
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