Brookhollow Website Survey
Questions marked with an asterisk (*) are mandatory.
1
* How did you find out about our site?
Catalog
Search engine
Colleague/friend
Internet advertisement
2
* Which of the following ordering methods do you prefer most?
Online
Phone
Fax a paper order form
Mail a paper order form
3
* Please rate the importance of these 10 considerations when selecting greeting/holiday cards, where 1 = least important and 5 = most important.
1
Not important
2
 
3
Important
4
 
5
Very Important
Card Design
Price
Brand Name
Verse (message inside the card)
Convenience of purchase location (i.e. retail store, online, catalog)
Turn-around time
100% Satisfaction Guarantee
Easy ordering process
Order tracking information available
4
* What are your main reasons for sending cards to customers/clients? (mark all that apply)
To keep in touch
To thank them and to show appreciation for their business
To build/maintain/strengthen your relationship
To advertise
To maintain the company's image
It is tradition
I was directed to by my supervisor
5
* What do you find to be the most frustrating part(s) about sending holiday cards? (mark all that apply)
Tracking addresses
Addressing envelopes
Hand-signing cards
Coordination withing my organization
Preparing the mailing list
Finding the time to do it
Getting them mailed on time
All of the above
I have not sent cards in the past
6
* What type of special offer, if any, would influence your buying decision the MOST?
Early order discount
Free shipping
Percentage off
Dollar off
Free gift
Free envelope personalization
None
Other, please specify
7
* Do you prefer to follow brands on: (mark all that apply)
Facebook
Twitter
Linked In
All of the above
None of the above
8

* For which occasions do you send cards to your customers, clients or employees? (mark all that apply)

Christmas/Holiday
New Years
Birthday
Thank You
Anniversary
Sympathy
Get Well
Congratulations
Other, please specify
9
* Which of the following best describes your industry:
Manufacturing
Sales/Marketing
Service
Finance/Accounting
Legal
Medical
Other, please specify
10
* What best describes your role in your company?
Owner
President/Vice President/CEO
Manager/Assistant Manager
Sales/Marketing
Administrative Assistant
Other, please specify