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Please tell us if you agree or disagree with the following (1 being strongly agree, 5 being strongly disagree):
1 strongly agree | 2 agree | 3 neutral | 4 disagree | 5 strongly disagree |
| The Knit Kit is priced fairly |
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| Additional Comment |
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| The Knit Kit is well designed |
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| The Knit Kit is very useful |
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| The Knit Kit packaging is easy to understand |
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| The Knit Kit packaging is visually pleasing |
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| Knit Kit Customer Service is helpful |
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| Placing orders is easy |
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| Shipments arrive on time as expected |
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| Customers want more than one Knit Kit |
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| The Knit Kit is a great gift item |
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| Additional Comment |
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2
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How do you currently display the Knit Kit in your shop? Please choose all that apply
| Point of Purchase display (at the register) |
| Hanging wall display |
| Shelf display |
| Not displayed |
| Other, please specify |
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3
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How did you first find out about the Knit Kit?
| Advertisement in a trade publication |
| TNNA show |
| YMN Conference |
| Call from the company |
| Martha Stewart Live |
| Press release |
| Other, please specify |
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4
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What can we do to help you sell the Knit Kit?
| Provide a display for Point of Purchase |
| Provide posters |
| Provide flyers or postcards to mail to customers |
| Change packaging |
| Offer special customer promotions |
| Create customer contests |
| Provide free Knit |
| Kit bag patterns online for those who purchase a Knit Kit |
| Other, please specify |
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5
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Do you have a Knit Kit of your own?
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6
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Do you use the Knit Kit during your classes?
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7
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What I like about the Knit Kit is (please choose all that apply):
| Design |
| Functionality |
| Color |
| Number of tools |
| TSA compliant |
| Customer |
| service |
| Packaging |
| Other, please specify |
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8
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Things I would like to see changed:
| Different colors |
| Packaging |
| Tools included |
| shipping method |
| Point of Purchase display |
| Other, please specify |
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9
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We are always trying to better serve our customers. We welcome your comments.
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