MHS 2010 Healthcare Technology Survey
Questions marked with an asterisk (*) are mandatory.
1
* How many covered lives are managed by your organization: Please select one.
<50,000 lives
50,000- 100,000 lives
>100,000 lives to 500,000 lives
>500,000 – 2 million lives
Not applicable
2
* Which of the following titles best describes your role in your company?
CEO, COO, CFO, CIO
Chief Medical Officer or Medical Director
VP, Director or Manager in Claims Management
VP, Director, Manager in Case Management, Disease Management, or Utilization Management
VP, Director, or Manager in Network Management or Contracting
VP, Director or Manager in Product Management
VP, Director or Manager in Sales or Marketing
Other (please specify)
3
* Is your organization supporting any Accountable Care Organization (ACO) models today or planning to within the next 18 months? Please select one.
Today
Next 18 months
No plans
Don't know
Not applicable
4
* If your organization is involved in supporting ACOs, are any of the ACOs looking to take full risk for the population assigned to the ACO? Please select one.
Yes
No
Don't know
Not applicable
5
* Is your organization involved in supporting any Comparative Effectiveness initiatives today or planning to within the next 18 months? Please select one.
Today
Next 18 months
No plans
Don't know
Not applicable
6
* Is your organization supporting bundled payments today or planning to within the next 18 months? Please select one.
Today
Next 18 months
No plans
Don't know
Not applicable
7
* Is your organization supporting episode-based payments today or planning to within the next 18 months? Please select one.
Today
Next 18 months
No plans
Dont' know
Not applicable
8
* Is your organization using claims analytics to help close payment policy gaps today or planning to within the next 18 months? Please select one.
Today
Next 18 months
No plans
Dont' know
Not applicable
9
* Is your organization planning to increase or decrease the number of services that require an authorization in the coming year? Please select one.
Increase # of services
Decrease # of services
No change
Don't know
Not applicable
10
* For the authorization process, please select from the following list the capabilities that you offer your provider network at the point of care today or plan to within the next 18 months. Please select all that apply.
1
Today
2
18 months
3
No plans
4
Don't know
5
Not applicable
Authorization requests by phone/fax
Submission of request for authorization/notification via Web or IVR
Automated real-time transaction via Web, includes submission of auth & a return of approval #
11
* Does your organization have a stand-alone provider portal or are you part of a multi payor portal? Please select all that apply.
Own prtal
Multi-payor portal
Transitioning from own to multi-payor portal
Don't know
Not applicable
12
* Are you making any of the following changes today or planning to within the next 18 months to your disease management strategy? Please select all that apply. Multiple choice (more than one option)
1
Today
2
18 months
3
No plans
4
Don't know
5
Not applicable
Insource programs
Outsource programs
Add/expand conditions or programs
Rerm/reduce conditions or programs
13
* Is your organization moving to integrate separate care management programs including UM, CM, DM, Health and Wellness today or planning to within the next 18 months? Please select one.
Today
Next 18 months
No plans
Don't know
Not applicable
14
* Are you sending text messages and/or alerts to members or patients today or planning to within the next 18 months? Please select one.
Today
Next 18 months
No plans
Don't know
Not applicable
15
* Are you providing your members or patients with the ability to access information from portable technologies (e.g., smartphones) today or planning to within the next 18 months? Please select one.
Today
Next 18 months
No plans
Don't know
Not applicable
16
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