Customer Satisfaction Survey

Questions marked with an asterisk (*) are mandatory.
1

 

Name
Company 
Address
City State Zip
2
* Please Provide Invoice Number
3
* Overall Order Satisfaction
1
Extremely Unsatisfied
2
 
3
 
4
 
5
Neutral
6
 
7
 
8
 
9
 
10
Extremely Satisfied
Please Rank your overall satisfaction with this order
Additional Comment
4
* Did You Speak to Accounting?
5

Satisfaction with Accounting Department

1
Extremely Dissatisfied
2
 
3
 
4
Neutral
5
 
6
 
7
Extremely Satisfied
How satisfied were you with the way the Accounting Department handled your question?
How satisfied are you with the results?
How satisfied are you with the level of professionalism of the Accounting Department
6

Who was the sales person who assisted you with this order

7

Satisfaction with Sales Department

1
Strongly Disagree
2
 
3
 
4
Neutral
5
 
6
 
7
Strongly Agree
My salesperson handled my order in a professional manner.
My salesperson was knowledgable about the products they sold me.
My salesperson provided me timely and accurate information on pricing.
My salesperson contacts me on a regular basis.