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1
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How personable or engaging was the agent you worked with?
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2
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How helpful and clear was the agent when explaining different policies and options?
| Very helpful | Somewhat helpful | Not very helpful | Not helpful at all |
4
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3
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2
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1
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3
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How prompt is this agent in responding to your questions and concerns?
| Very prompt | Somewhat prompt | Not very prmpt | Hardly ever responds | NA/I never have questions |
4
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3
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2
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1
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0
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4
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Please share any comments or suggestions for this agent below.
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5
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Would you ever recommend this agent to family or friends?
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