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How long have you utilized Elayne James Salon of Greenville for hair or skin services?
| Less than 1 month |
| 1 to 6 months |
| 6 months to 1 year |
| 1 to 3 years |
| Over 3 years |
| Never used |
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2
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How often do you visit Elayne James Salon of Greenville for services?
| Once/week or more |
| every 3-4 weeks |
| every 6-8 weeks |
| Once every 3 months |
| 1-2 times per year |
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3
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Overall, how satisfied are you with Elayne James Salon of Greenville?
| Very Dissatisfied | Dissatisfied | Neither Satisfied nor Dissatisfied | Satisfied | Very Satisfied |
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5
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4
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How would you rate the quality of work you receive from your service provider at Elayne James Salon of Greenville?
| I do not receive what I ask for | I've had better | average | good quality | exceptional |
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5
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Would you recommend Elayne James Salon of Greenville to friends and/or family?
| Definitely |
| Probably |
| Not sure |
| Probably not |
| Definitely not |
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6
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Do the hours of operation at Elayne James Salon of Greenville accomodate your needs?
| Definitely |
| Most Occasions |
| Not Always |
| Definitely not |
| Not a concern |
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7
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Timeliness of service provider. Please indicate if you were received by your service provider in comparison to your scheduled appointment.
| On Time |
| Early |
| 5 or more minutes late |
| Other, please specify |
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8
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How satisfied are you on a 1-5 scale where (1) means "Very Dissatisfied" and (5) is "Very Satisfied" with the following? Select "N/A" if don't know or never used.
1
Very Dissatisfied | 2
Dissatisfied | 3
Neither Satisfied nor Dissatisfied | 4
Satisfied | 5
Very Satisfied | N/A
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| Overall Salon Experience |
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| Product recommendations from your service provider |
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| Appointment scheduling experience |
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| I feel I am a valued customer of Elayne James Salon of Greenville |
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9
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How likely are you to continue receiving services at Elayne James Salon of Greenville?
| Not Likely at All | Somewhat Likely | Most Likely | Very Likely |
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10
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We appreciate your feedback. Survey results are confidential. Please provide your name and any additional feedback you may like to include below. Thank you.
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Thank you for your feedback.
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