|
Thank you for visiting our Web site. Please take this brief survey to share your experience using our site and help us improve in the future.
| |
1
|
Please tell us a little about you.
| I am a financial services professional |
| I am a consumer |
| Other, please specify |
|
| |
2
|
Please indicate your gender.
| |
3
|
Please select the category that includes your age.
| |
4
|
Overall, how satisfied are you with your experience at our site?
| Very dissatisfied | Dissatisfied | Neither satisfied nor dissatisfied | Satisfied | Very satisfied |
1
|
2
|
3
|
4
|
5
|
| |
5
|
Now we would like your feedback specifically about the content on our site. How satisfied are with you the content?
| Very dissatisfied | Dissatisfied | Neither satisfied nor dissatisfied | Satisfied | Very satisfied |
1
|
2
|
3
|
4
|
5
|
| |
6
|
How likely are you to recommend our site to a friend, family member, or colleague?
| Very unlikely | Unlikely | Neither likely nor unlikely | Likely | Very likely |
1
|
2
|
3
|
4
|
5
|
| |
7
|
Please tell us how our site compares to other sites that provide similar content for each of the items below. If you did not experience that part of our site, please select "N/A."
1
Much worse | 2
Worse | 3
About the same | 4
Better | 5
Much better | N/A
|
| Overall organization/navigation |
|
|
|
|
|
|
| Home page content |
|
|
|
|
|
|
| Product information |
|
|
|
|
|
|
| Ease of finding how to contact us |
|
|
|
|
|
|
| Downloading information |
|
|
|
|
|
|
| |
8
|
What prompted your visit to our site today? Please select all that apply.
| Doing research for work |
| Doing personal research |
| Interested in purchasing products/services |
| Looking for contact information |
| Other, please specify |
|
| |
9
|
How did you find our site? Please select all that apply.
| Recommendation from another person |
| Link from email our company sent you |
| Link from another Web site |
| Link from newspaper/magazine/newsletter article |
| Search engine results |
| Other, please specify |
|
| |
10
|
How frequently do you visit our site?
| |
11
|
Please share your thoughts as to how we could improve our website:
| |
|
|