Website Satisfaction Survey

Questions marked with an asterisk (*) are mandatory.
1

* Are you currently a member of the ACFE?

2

* How satisfied are you with our website?

Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Very Dissatisfied
3

* How did you learn about our website?

Search Engine
Friend/Colleague
Article
Other Website
Other, please specify
4

* What is your primary reason for visiting our website?

Fraud-related Information
Membership Information
CFE/CPE Information
Training
Event Information
Purchase Item(s)
Other, please specify
5
* How often do you visit our website?
This is my first visit
Regularly (At least once a week)
Monthly (1-2 times a month)
Quarterly (3-4 times a year)
Annually (1-2 times a year)
6
* Which of the following is true?
I was able to find exactly what I was looking for
I was able to find a part of what I was looking for
I was able to find something better than what I was looking for
I had no specific agenda in mind when I visited
I was not able to find what I was looking for
7

* Please rate the usefulness of the following website features.

1
Poor
2
Fair
3
Neutral
4
Good
5
Excellent
N/A
 
Shopping Cart/Bookstore
Membership & Certification
My Account/Account Management
Fraud Resources
Training & Events
8
* Please rate the following attributes of our website
1
Poor
2
Fair
3
Neutral
4
Good
5
Excellent
N/A
 
Ease of Navigation
Accuracy of Information
Quality of Content
Layout & Design
Volume of Content
Meeting My Needs
9
* How likely are you to recommend our website to a friend or colleague in the future?
Very Likely
Somewhat Likely
Neutral
Somewhat Unlikely
Very Unlikely
10

* What other features would you like to see added to our website?

11

Name (optional)

12

E-mail (optional)

13

May we contact you with any followup questions?