Business Club Vehicle & Plant Survey

Questions marked with an asterisk (*) are mandatory.
1

* Please indicate the makeup of your fleet (tick all that apply)

RCV - Domestic collection
RCV - Trade waste
RCV - Dedicated recycling units
Sweepers - Compact
Sweepers - Highway
Vans/Pickups
Mobile hydraulic plant (i.e. materials handlers)
Bulk waste vehicles
General purpose trucks/tippers
Winter maintenance
2
* Do you
Run your own fleet
Outsource it
Do both
3

Are you thinking of changing this arrangement?

Yes
No
Unsure
4

* Considering your fleet would your preference be

A one make fleet
A fleet of vehicles most suited to the purpose
No preference
5

Given the opportunity to do so before making the final choice of equipment would you like to (tick all that apply)

Visit the manufacturing facility to see the products being built
Visit an on-site demonstration to see the product working
Attend a major trade show with technical people available to answer questions
Attend a local road show demonstration
Test product at your own site
6
When replacing vehicles and equipment how important are the views of your drivers and operatives?
Essential
Very important
Fairly important
Not very important
Unimportant
7
Rank on a scale of 1-10 the importance of each decision influencer within your organisation by job title when specifying vehicles, plant & equipment (10 being very important and 1 being unimportant)
10
 
9
 
8
 
7
 
6
 
5
 
4
 
3
 
2
 
1
 
CEO, MD, Director
Transport/fleet manager
Cleansing manager
Driver/operator
Purchasing/finance department
Environmental policy management
Other
8
Rank on a scale of 1-10 the most important factors when choosing a supplier (10 being very important 1 being unimportant)
10
 
9
 
8
 
7
 
6
 
5
 
4
 
3
 
2
 
1
 
Price
Product performance based on demonstration
Product performance based on past experience
After sales service
Lowest cost of ownership
Lowest running costs
Most innovative product
Reliability/Durability
Relationship with manufacturer or supplier  
Brand recognition  
Most environmentally friendly
Training provided
9
Which industry brand names do you associate with quality?
10
By which means would you prefer to deal with any selected manufacturers?
Direct
Through a dealer
Other, please specify
11
How important are environmental issues such as dust particle emissions and vibration exposure, when making purchasing decision on vehicles, plant & equipment.
Essential
Very important
Fairly important  
Not very important  
Unimportant
12
Given the prominence of environmentally friendly vehicles in Government legislation, what percentage of your fleet will be changed to such vehicles by 2015?
0%
1-25%
26-50%
51-75%  
76-100%
13
What environmental targets, relevant to specifying vehicles and plant are you being asked to meet?
14
And do you feel informed on these environmental targets based on information you currently have?
Yes
No
Unsure
15
Please give example of the best service you've ever experienced.
16
Please give an example of the worst service you've ever experienced.

If you would like to be entered in the prize draw to win a CIWM one day training course please enter your details below (no cash alternative available). Draw closes on Friday 13th August 2010. The winner will be notified by email and/or telephone within 30 days of the closing date with details of available courses. The prize draw is free to enter and the winners information will be available from the promoter 30 days after the competition closes and will be published in the November issue of MVO. If the winner is untraceable, a redraw will happen after 14 days of the closing date. Promoter IWM Business Services Ltd, 9 Saxon Court, St Peter's Gardens, Northampton NN1 1SX, UK

17

Please enter your name & address below for the prize draw. Personal data will only be used for the purpose of this prize draw

Name:
Company:
Address 1:
Address 2:
City/Town:
State/Province:
Zip/Postal Code:
Country:
Email Address: