1	Section 1 - Purpose and Philosophy 1 Strongly Agree 2 Agree 3 Midly Disagree 4 Strongly Disagree 5 No Opinion The College Statement of Purpose is clearly stated. The College Statement of Purpose addresses all components of the college's operation. The College Statement of Purpose, Goals and Objectives clearly represents the practices of the college. The College is effectively fulfilling its statement of purpose. The College purpose is responsive to and flexible enough to meet the changing needs of its service area. The College periodically examines and modifies, if necessary, its statement of purpose. The College's public relations image in the community served by the institution and its program is: Information disbursement regarding programs and courses offered by the College to members of the community is:

2	Section 2 - Institutional Effectiveness 1 Strongly Agree 2 Agree 3 Midly Disagree 4 Strongly Disagree 5 No Opinion Leadership and support from the chief executive officer is evident. Appropriate staff expertise is available in planning and evaluation. Appropriate fiscal support is provided for planning, evaluation, and institutional research. Plans identify major issues and priorities for the institution. Plans are based upon ongoing assessment of external environment, internal factors, and institutional capabilities. Well-defined written procedures and schedules have been developed. Integration of major institutional processes is emphasized (e.g., results of assessment, personnel evaluation, program review, etc., provide input for planning). Planning/evaluation processes are coordinated with external entities/demands (e.g., state level planning and budgeting, federal reports, accreditation processes, etc.) Procedures are established for monitoring progress and implementing appropriate modification within the planning/evaluation cycle. Procedures are established for annual update of plans, incorporating assessment results into plans for institutional improvement. Clear linkages are established between institutional goals, plans, and the allocation of resources. Planning and evaluation procedures take into account the accreditation criteria which specifically apply to each functional area of the institution. Outcomes of assessment are “fed back” to decision-makers. Clear and explicit goals are formulated for each functional unit of the institution. Emphasis is placed on identification of specific educational outcomes. Provisions are made for broad-based involvement of faculty members and administrators in development and implementation of planning and evaluation. The organization and functions of the office of Institutional Research relate directly to the purpose of the College. Information routinely provided to college personnel through institutional research, i.e., enrollment reports, is useful to the college as a whole. The Institutional Research office meets your needs in a timely manner. I am familiar with the College Institutional Management Plan. The Goals and Objectives in the College’s Plan are appropriate to the college’s purposes. Faculty and students are aware of the knowledge, skills and attitudes the college expects students to acquire in reaching their education objectives.

3	Section 3 - Organization and Administration 1 Strongly Agree 2 Agree 3 Midly Disagree 4 Strongly Disagree 5 No Opinion The College’s administrative processes are adequate and appropriate to ensure that the institution meets and continues to achieve its stated purpose. The organizational structure of the College is well defined and understood by the majority of personnel. The organization of the institution reflects emphasis on and is consistent with the purpose and objectives of the College. The budgetary allotments of the institution reflect emphasis on and are consistent with the purpose and objectives of the College. The staff allocations of the institution reflect emphasis on and are consistent with the purpose and objectives of the College. Administrative decisions and policies are executed in a reasonable amount of time. College personnel are kept informed about the institution, its successes, and its problems by the president and appropriate deans. The policies and procedures described in the College Policy Manual are clear and sufficient in scope to provide necessary information. Administrative processes are published and made available to the college community. Administrative offices demonstrate competence appropriate to their areas of responsibility. The titles of administrative heads are appropriate. The administrative organization enables each functional unit to perform its particular responsibility.

4	Section 4 - Educational Program 1 Strongly Agree 2 Agree 3 Midly Disagree 4 Strongly Disagree 5 No Opinion The College’s educational program is adequate and appropriate to ensure that the institution meets and continues to achieve its stated purpose. The College admission policy is clearly expressed in published materials and designed to enable the College to achieve its stated purpose. Financial aid policies are clearly expressed in published materials and designed to enable the College to achieve its stated purpose. The College has effective policies concerning probation, suspension, dismissal and readmission. There are channels through which students may express themselves and make known their suggestions concerning procedures and policies. There is an appropriate and effective system for evaluating the curricula. The College provides adequate computer resources to support its educational program. In your opinion, the College’s curricula is effective in meeting the needs of the students and community. There are appropriate, up-to-date, readily available audio-visual materials for your courses. Present methods used to evaluate teaching are adequate. The College employs a faculty of adequate size and competence to support its educational program. Experimentation with methods to improve instruction is adequately supported. Instructional policies of the College support individual efforts toward teaching effectiveness. The academic assessment process is adequate to accomplish goals for which it is designed.

5	Section 5 - Financial Resources 1 Strongly Agree 2 Agree 3 Midly Disagree 4 Strongly Disagree 5 No Opinion The College’s financial resources are adequate and appropriate to ensure that the institution meets and continues to achieve its stated purpose. Monies are allocated fairly for instruction. Monies are allocated fairly for academic support. Monies are allocated fairly for institutional support. Monies are allocated fairly for student services. Monies are allocated fairly for plant and maintenance. Monies are allocated fairly for athletics. Personnel are given periodic reports about the College’s financial management which are understandable. There is compatibility between institutional financial policies and the support of the academic mission of the College. College personnel are sufficiently involved in planning and developing the college budget. The administration provides adequate information to college personnel regarding financial management of the College.

6	Section 6 - Personnel 1 Strongly Agree 2 Agree 3 Midly Disagree 4 Strongly Disagree 5 No Opinion The College has an established, standard, and published procedure that is followed in the hiring of all full-time personnel. The recruitment and selection process for full-time personnel is adequate and satisfactory. The College has effective avenues for the communication of personnel concerns. The colleges’ educational support services are adequate and appropriate to ensure that the institution meets and continues to achieve its stated purpose. The current COLLEGE POLICY MANUAL accurately describes the regulations affecting the obligations and rights of full-time personnel. The College gives adequate encouragement and support for professional growth. The College safety plan as published in the College Policy Manual is adequate and easily understood. The administration of the College sufficiently involves college personnel in important decisions affecting them. Decisions having an effect on personnel are communicated in time to be challenged or corrected. Departmental chairpersons are sufficiently supportive of departmental concerns. In general, administrative policies contribute to personnel morale. Personnel are encouraged by the administration to participate in professional growth/formal education/activities. Personnel evaluation is adequate and administered fairly. Personnel participate in key institutional decisions, such as those concerned with long-range planning, budget, and other personnel decisions. In the areas subject to control by the college, personnel compensation is administered fairly and equitably.

7	Section 7 - Educational Support Services 1 Highly Helpful 2 Helpful 3 Moderately Helpful 4 Not Helpful 5 No Opinion Bookstore Services Bookstore Personnel Intra-college Mail Service Outgoing Mail Service Security Services Business Office Services Business Office Personnel Maintenance & Repair Services Maintenance & Repair Personnel Telephone Services Student Personnel Services Student Services Personnel Physical Facilities Duplicating Services Audio-Visual Services Food Service Food Service Personnel Financial Aid Personnel Library Staff Data Processing Services Data Processing Staff

8	Section 8 - Learning Resources 1 Highly Helpful 2 Helpful 3 Moderately Helpful 4 Not Helpful 5 No Opinion Number of personnel Instruction and assistance given by personnel Print resources Non-print resources Reference sources Physical facilities Hours of Operation Availability of equipment Maintenance of equipment Check out policies and procedures Satisfaction with LRC’s acquisition of requested materials

9	Section 8 - Learning Resources (Contd.) 1 Strongly Agree 2 Agree 3 Midly Disagree 4 Strongly Disagree 5 No Opinion Budget allocations provide sufficient funds to support the operation and development of the Learning Resource Center. The Learning Resource Center offers an adequate orientation program covering its services and operation. The College provides sufficient quantity and variety of instructional support services (educational equipment, AV equipment, duplicating services) to support its curricular programs.

10	Section 9 - Student Services 1 Excellent 2 Good 3 Fair 4 Poor 5 No Opinion Recruiting Testing Testing Financial Aid Information Counseling Student Government Academic Advising Registration, drop/add Veterans Affairs Admissions and Transc. Eval. Tutorial Services Career Guidance Office Procedures related to helping students

11	Section 10 - Physical Resources 1 Strongly Agree 2 Agree 3 Midly Disagree 4 Strongly Disagree 5 No Opinion The College’s physical resources are adequate and appropriate to ensure that the institution meets and continues to achieve its stated purpose. The College provides adequate physical facilities to support its educational programs. The physical environment of the College contributes to an atmosphere for effective learning. The space allocated for my primary function is adequate for the effective conduct of that function.

12	Section 10 - Classrooms 1 Excellent 2 Good 3 Fair 4 Poor 5 No Opinion Lighting Ventilation Climate Control Size Furnishings

13	Section 10 - Offices 1 Excellent 2 Good 3 Fair 4 Poor 5 No Opinion Lighting Ventilation Climate Control Size Furnishings

14	Section 10 - Buildings 1 Excellent 2 Good 3 Fair 4 Poor 5 No Opinion Cleanliness Restrooms Maintenance Pest Control Room Markings Storage Mail Security Handicapped Facilities

15	Section 10 - Grounds 1 Excellent 2 Good 3 Fair 4 Poor 5 No Opinion Cleanliness Maintenance Parking Identification Signs

16	Section 10 - Staff 1 Excellent 2 Good 3 Fair 4 Poor 5 No Opinion Supervisory Personnel Grounds Staff Janitorial Staff Security Staff

17	Section 10 - Campus Bookstore 1 Excellent 2 Good 3 Fair 4 Poor 5 No Opinion Providing Text Books and Supplies Ordering Text Books Resolving Problems Courtesy of Staff Salesperson's Knowledge Salesperson's Helpfulness Communication with Campus Personnel Hours of Operation Adequacy of Non-Book Stock

18	Comments and/or concerns related to any area not covered by the survey: