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How did we do? The Current Planning Division is asking you, one of our valued customers, to assess our performance by completing the survey below. The survey can be completed in a few minutes. The results will be used to help evaluate and improve our services. Survey responses will be completely confidential. Please answer the questions below based on your most recent experience with our office.
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1
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What type of service was provided?
| General inquiry (zoning, land use or similar question) |
| Home Occupation inquiry or application |
| CRT or Pre-Application meeting |
| Signage inquiry or application |
| Building permit application |
| Development review application |
| Other, please specify |
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2
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What type of contact did you make?
| In person (front counter) |
| Phone |
| E-mail |
| Website |
| Application comments from staff |
| Meeting with staff |
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3
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Who handled or responded to your issue? Check all that apply.
| Judy McKnight |
| Vicki Mesa |
| Jeff McKee |
| Marian Thomas |
| Steven Williams |
| Troy Bliss |
| Kerri Burchett |
| Brian Burson |
| Bob Paulsen |
| Unknown |
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4
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Please rate your experience:
1
Excellent | 2
Good | 3
Fair | 4
Poor | N/A
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| Staff was courteous and respectful |
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| Staff had a positive and helpful attitude |
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| Information was provided accurate and complete |
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| My issue or application was handled to my satisfaction |
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| Overall, rate your experience |
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5
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Please expand on any item above rated "Fair" or "Poor":
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6
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Describe exceptional service or performance you encountered:
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7
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What comments do you have regarding our performance or the processes we administer:
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8
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Which group or category best describes your role with respect to the Current Planning office:
| Applicant |
| Consultant |
| Citizen |
| Developer |
| Property Owner |
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9
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How frequently do you interact with the Current Planning office?
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10
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Website: indicate any recommended improvements to the Current Planning web pages:
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OPTIONAL: If you would like a follow-up conversation with the Current Planning Manager or with the Development Services Director, please indicate who you'd like to speak with:
| Current Planning Manager |
| Development Services Director |
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If you request a follow-up conversation, please provide your contact information:
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