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How did you hear about BoxAid.com?
| Wall Street Journal |
| From A Friend |
| Search Engine |
| Other, please specify |
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2
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Did you try to fix your computer somewhere else before coming to BoxAid?
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3
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Was the technician able to fix your problem?
| Yes |
| No |
| Other, please specify |
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4
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Overall, how satisfied are you with BoxAid as a service?
| Very Dissatisfied | Dissatisfied | Neither Satisfied nor Dissatisfied | Satisfied | Very Satisfied |
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5
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What have you done in the past to fix your computer problems?
| Call a technical friend |
| Take it to a Professional Repair Store |
| Reinstall Windows |
| Buy a New Computer |
| Used another Remote Repair Service |
| I Never had a Problem Before |
| Other, please specify |
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6
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Will you use BoxAid again if you have another problem?
| Definitely |
| Probably |
| Not sure |
| Probably not |
| Definitely not |
| Other, please specify |
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7
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Would you recommend BoxAid to others?
| Definitely |
| Probably |
| Not sure |
| Probably not |
| Definitely not |
| Never Used |
| Other, please specify |
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8
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Please rate how satisfied you are on a 1-5 scale where (1) means "Very Dissatisfied" and (5) is "Very Satisfied"? Select "N/A" if you don't know or never used.
1
Very Dissatisfied | 2
Dissatisfied | 3
Neither Satisfied nor Dissatisfied | 4
Satisfied | 5
Very Satisfied | N/A
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Let us know your technicians name and if you have any specific comments about them.
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Is there anything else we missed that you would like to tell us?
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Please enter your email address if you would like to enter the drawing to be held on September 31 2010 to win a free IPhone.
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Thank you for your feedback.
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