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Questions marked with an asterisk (*) are mandatory.
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* How important is it to your practice to have easy access to compounded medications?
| Not important at all | Not very important | Important | Very important |
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2
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2
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* How often do you prescribe compounded medications?
| Daily |
| Weekly |
| Monthly |
| Every 3 months |
| Occasionally as needed for unusual cases |
| Other, please specify |
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3
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* What do you use compounding for the most?
| In hospital use |
| In hospital dispensing |
| When the product we need is not commercially available |
| When we need a different form than is commercially available |
| When the compounded version is less expensive than the commercially available product |
| Other, please specify |
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4
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* What is the most important factor you consider when selecting a compounding pharmacy?
| Convenience |
| Location (local) |
| Fast shipping |
| Accredited |
| Reputation |
| Ability to speak to a pharmacist |
| Price |
| Other, please specify |
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5
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* Where do you currently source your compounded medications from?
| Local compounding pharmacy |
| Wedgewood |
| RoadRunner |
| Francks |
| Drs. Foster and Smith |
| Diamondback |
| Pet Health Pharmacy |
| VetCentric |
| Other, please specify |
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6
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* What is the most compelling reason to use a home delivery service?
| To expand my clinic's treatment options |
| To help increase patient compliance |
| To keep my pharmacy competitive |
| Other, please specify |
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7
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* What key factors do you consider/did you consider when selecting a partner home delivery pharmacy?
| Ease of use |
| Ability to make money |
| Convenient for my clients |
| Cost of the service |
| Cost of products to the clinic |
| Whether it is integrated with my practice management software |
| Not having to give out personal information |
| Other, please specify |
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8
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* When a client wants something you don’t have in stock, what do you do?
| Call the clinic down the street and prescribe it through them |
| Place a special order with my distributor |
| Send the prescription to a local pharmacy |
| Use a direct to consumer home delivery pharmacy |
| Use a vet — sponsored home delivery pharmacy |
| Other, please specify |
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9
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* Do you talk to your clients about setting their prescriptions up on VetCentric's Auto Refill program?
| Yes |
| No |
| Other, please specify |
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10
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* What is the biggest challenge you face when implementing home delivery in your clinic?
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11
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* How do you prefer to have staff trained on how to use the home delivery service?
| Live webinars |
| On-demand videos and presentations |
| Handbook of written materials |
| No training, we will just figure it out on our own |
| Other, please specify |
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12
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* What are the top 5 products your clients price shop for online? Please be as specific as possible.
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13
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* What is your current position in your practice?
| Owner/Partner |
| Associate Veterinarian |
| Practice Manager |
| Technician or Clinical Support |
| Front Desk or Customer Support |
| Other, please specify |
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14
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* Have any of your manufacturer sales representatives spoken with you about home delivery?
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15
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* Please fill out the information below so that we can enter you into our drawing to win a $5,000 Clinic Makeover!
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