VetCentric Partner Feedback Step Two
Questions marked with an asterisk (*) are mandatory.
1
* How important is it to your practice to have easy access to compounded medications?
Not important at allNot very importantImportantVery important
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2
* How often do you prescribe compounded medications?
Daily
Weekly
Monthly
Every 3 months
Occasionally as needed for unusual cases
Other, please specify
3
* What do you use compounding for the most?
In hospital use
In hospital dispensing
When the product we need is not commercially available
When we need a different form than is commercially available
When the compounded version is less expensive than the commercially available product
Other, please specify
4
* What is the most important factor you consider when selecting a compounding pharmacy?
Convenience
Location (local)
Fast shipping
Accredited
Reputation
Ability to speak to a pharmacist
Price
Other, please specify
5
* Where do you currently source your compounded medications from?
Local compounding pharmacy
Wedgewood
RoadRunner
Francks
Drs. Foster and Smith
Diamondback
Pet Health Pharmacy
VetCentric
Other, please specify
6

* What is the most compelling reason to use a home delivery service?

To expand my clinic's treatment options
To help increase patient compliance
To keep my pharmacy competitive
Other, please specify
7
* What key factors do you consider/did you consider when selecting a partner home delivery pharmacy?
Ease of use
Ability to make money
Convenient for my clients
Cost of the service
Cost of products to the clinic
Whether it is integrated with my practice management software
Not having to give out personal information
Other, please specify
8
* When a client wants something you don’t have in stock, what do you do?
Call the clinic down the street and prescribe it through them
Place a special order with my distributor
Send the prescription to a local pharmacy
Use a direct to consumer home delivery pharmacy
Use a vet — sponsored home delivery pharmacy
Other, please specify
9
* Do you talk to your clients about setting their prescriptions up on VetCentric's Auto Refill program?
Yes
No
Other, please specify
10
* What is the biggest challenge you face when implementing home delivery in your clinic?
11
* How do you prefer to have staff trained on how to use the home delivery service?
Live webinars
On-demand videos and presentations
Handbook of written materials
No training, we will just figure it out on our own
Other, please specify
12
* What are the top 5 products your clients price shop for online?  Please be as specific as possible.
13
* What is your current position in your practice?
Owner/Partner
Associate Veterinarian
Practice Manager
Technician or Clinical Support
Front Desk or Customer Support
Other, please specify
14
* Have any of your manufacturer sales representatives spoken with you about home delivery?
No
Yes, please specify which manufacturer
15
* Please fill out the information below so that we can enter you into our drawing to win a $5,000 Clinic Makeover!
Your Name
Clinic Name
Your Position at the Clinic
Clinic Address
City/Town
State/Province
Zip/Postal Code
Clinic Phone Number
Email Address