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1) Name & e-mail 2) Company name; your title 3) Company tel; www 3) General/ industry 4) Address:
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Training History:
Please tell us a little about the Types of Training your organization undergoes periodically, or has undergone, ie
Topics, subjects Venue: in-house, external, or public Courseware -- custom designed, standard, modified? By whom? Levels, Job Types/ Description, of Employees normally attending training Is your organization or are certain employees required to undergo training as a requirement from an outside organization
(ie ISO 9000, OSHA, FDA, etc - - If 'Yes' please specify)?
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Training Plans
Does your organization have a formal training plan -- organization wide, certain departments or individuals? What types of Training Programs are planned for 2011?
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Training NEEDS:
Department-function / Topics -- (who? what? why?)
What areas of training do you feel certain sectors of your organization should undertake to maximize performance & productivity?
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Which areas do you feel your organization: - may be planning
- should be planning
or - would benefit from?
#1 = Least
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | Don't Know |
| Orientation, General Culture & Policy Training |
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| Sales & Marketing Training |
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| Newsletters, Press Releases |
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| CRM: Customer Relationship Management Program |
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| Outsides Sales Agents |
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| Development of Strategic Alliances / Stakeholder 'Partners' |
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| ISO 9000, Systems, Standards, Procedures |
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| Operations & Procedures Manuals |
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| Organizational Cultural Change/ Shift |
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Which other members of your organization would benefit by discussing your organization's training needs in greater detail?
ie trainees? trainers? Department Heads/ Supervisors, etc Please list, or ask them to contact the CRM Trainer
http://www.crmtrainer.org/
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