Customer Feedback Survey Please take a few moments to let us know how we are doing by answering the questions below regarding your most recent interaction with the registrar's office.
Questions marked with an asterisk (*) are mandatory.
1.
* Are you a student, alum, faculty or staff member?
Traditional (Day) Student
CPS (Evening) Student
Online Student
Alum
Faculty
Staff
Other, please specify
2.
* What type of service did you request from the registrar's office?
Transcript Request
Enrollment Verification
Graduation Information
Transfer Credit Evaluation
In-School Deferment
General Inquiry
Other, please specify
3.
* How did you contact the registrar's office?
In person
Phone
Email
Online form
Other, please specify
4.
* Please rate your experience across the dimensions below:
Excellent
Average
Poor
Knowledge Level of Staff
5
4
3
2
1
Professionalism of Staff
5
4
3
2
1
Effectiveness of Communication
5
4
3
2
1
Timeliness of Processing
5
4
3
2
1
Overall Experience
5
4
3
2
1
5.
Please share any additional comments related to the quality of customer service provided by the registrar's office.
6.
If you would like us to follow up with you on your responses, please let us know how to get in touch.
Full Name
Email Address
Phone Number
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