1	Are there any accounts or services we do not currently offer that would benefit you or your business?  Please describe.

2	Please rate the level of service you receive when you visit our bank.. Superb Above satisfactory Satisfactory Needs improvement Unsatisfactory

3	Which of our branches are you rating today? Main Office Front St. Watsonville Scotts Valley Capitola Bay Ave. Aptos Soquel Dr.

4	Overall, how satisfied are you with Santa Cruz County Bank? Very Satisfied Satisfied Neither Satisfied nor Dissatisfied Disatisfied Very Dissatisfied 1 2 3 4 5

5	Please tell us why you selected the ratings above.

6	Would you recommend Santa Cruz County Bank to a friend or relative? Yes No I already have

7	What can we do to serve you better?

8	Please tell us your name (optional) Name Company Address 1 Address 2 City/Town State Zip/Postal Code Country Email Address

Thank you for your feedback.