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1
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Is this your first visit to ColeParmer.com?
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2
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How did you find our website today?
| Bookmarks/Favorites |
| Search Engine (Google, Yahoo, Bing, etc.) |
| Recommendation from another person |
| I have used Cole-Parmer before so I am familiar with their website |
| Online advertisement |
| I typed in www.coleparmer.com |
| I clicked on a link from a Cole-Parmer e-mail |
| Other, please specify |
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3
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What were your objectives for visiting ColeParmer.com today? Please select all that apply.
| Gather product information |
| Research technical information for a particular product |
| Place an order/purchase |
| Check order status |
| Request a price quote |
| Request a catalog/literature |
| Update account preferences |
| Find my sales representative |
| Search company information |
| Other, please specify |
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4
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Based on your experience today, how likely is it that you would recommend ColeParmer.com to a friend or colleague?
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5
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What did you like about ColeParmer.com?
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6
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What would you change about ColeParmer.com?
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7
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Please rate the following attributes of ColeParmer.com using the scale provided below (1 = Very Poor, 7 = Excellent).
1
Very Poor | 2
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| 7
Excellent |
| Site Navigation- Could you find what you were looking for? |
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| Product Availability and Choice - Were there enough products available for you to evaluate and/or purchase? |
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| Product Information- Was there adequate product information online? |
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| Usefulness of Content - Did you find the information on the website helpful? |
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| Site Appearance and Design - How did the website look to you in regards to appearance and design? |
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8
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Within a 12 month period, how frequently do you visit ColeParmer.com?
| This is my first visit |
| Less than 1 time per year |
| 1 - 2 times per year |
| 3 - 4 times per year |
| 5 - 6 times per year |
| 7 - 8 times per year |
| 9 - 10 times per year |
| 11 - 12 times per year |
| Greater than 12 times per year |
| Don't Know/Does Not Apply |
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9
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When purchasing Laboratory and/or Process Equipment, Instrumentation and Supplies, which of the below product categories do you purchase online? Please select all that apply.
| Chemicals |
| Consumables (non-chemical) |
| Electrochemistry |
| Environmental |
| Pumps, Tubing, and Accessories |
| Laboratory Equipment/Instrumentation |
| Life Science Equipment |
| Process Equipment/Instrumentation |
| Safety |
| Temperature |
| Other, please specify |
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10
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Are there any products or product categories that you feel Cole-Parmer should carry?
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11
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What is the first company that comes to mind when you think about Laboratory and/or Process Equipment, Instruments, and Supplies?
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12
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Who is your preferred supplier for Laboratory and/or Process Equipment, Instruments, and Supplies?
| Agilent |
| Cole-Parmer |
| Fisher Scientific (Thermo Fisher Scientific) |
| Lab Safety Supply |
| McMaster Carr |
| Omega Engineering |
| Perkin Elmer |
| Siemens |
| Sigma Aldrich |
| Thomas Scientific |
| USA Blue Book |
| VWR |
| Don't Know/Does Not Apply |
| Other, please specify |
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14
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| Younger than 25 |
| 25 - 30 |
| 31 - 35 |
| 36 - 40 |
| 41 - 45 |
| 46 - 50 |
| 51 - 55 |
| 56 - 60 |
| 61 - 65 |
| Older than 65 |
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15
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What is the highest level of education that you have obtained?
| Some High School or less |
| High School Diploma or equivalent |
| High School Diploma and some college |
| Associates Degree |
| Bachelors Degree |
| Bachelors Degree and some graduate school |
| Masters Degree |
| Masters Degree and some doctoral work |
| Doctorates |
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16
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What is your primary job function?
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17
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What is your role in the purchasing/decision making process for Laboratory and/or Process Equipment, Instruments, and Supplies? Please select all that apply.
| Identify product needs |
| Gather information on products |
| Decide which products to purchase from which suppliers |
| Approve or authorize product purchases |
| Purchase products |
| Use the products that are purchased |
| I do not participate in the purchasing/decision making process |
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