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Which of our products do you buy/use most frequently? (You may select mulitiple answers)
| Ammo |
| Handguns |
| Rifles |
| Shotguns |
| Other, please specify |
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2
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Why do prefer buying products from us vs other companies?
| Price |
| Quality |
| Availability |
| Reliability |
| Other, please specify |
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3
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Which of these is most important to you as a customer?
| Price |
| Quality |
| Availability |
| Reliability |
| Other, please specify |
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4
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How frequently do you buy/use our products?
| Frequently | Sometimes | Less Frequently | Collect Only |
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5
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When you hear the name Century Arms what thought comes to mind?
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6
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What do we do that makes us unique from other companies?
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7
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Do you have suggestions for improvement?
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If yes, please give detailed comments
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8
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How do you use our website?
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9
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Please rate our overall service
1 Poor | 2 | 3 | 4 | 5 Good | 6 | 7 | 8 | 9 | 10 Excellent |
| Customer Service |
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| Sales |
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| Technical Support |
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| Shipping Time |
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| Additional Comment |
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10
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What type of products are you interested in seeing us offer? (Please be as detailed as possible)
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11
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Do you like our online video content?
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Additional Comment on our videos?
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12
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| FFL Dealer Type 1 |
| Curio & Relic Holder |
| Consumer |
| Law Enforcement |
| Military |
| Other, please specify |
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13
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Where did you learn about us from?
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14
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Please give any additional feedback you have for us.
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