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Questions marked with an asterisk (*) are mandatory.
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* At which YMCA facility do you participate in Wellness services? Please check all that apply.
| A.C. Lewis YMCA |
| Baranco-Clark YMCA |
| C.B. Pennington Jr. YMCA |
| Charles W. Lamar Jr. YMCA |
| Dow Westside YMCA |
| Paula G. Manship YMCA |
| ExxonMobil YMCA |
| Southside YMCA |
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Enrollment and Participation
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2
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* Where did you hear about becoming a member of the YMCA? Please check all that apply.
| Billboards |
| Facebook |
| Parents Magazine |
| Westside Journal |
| YMCA E-Mail |
| YMCA Flyer |
| Other, please specify |
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3
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* Of the following, please rank your satisfaction. 3 being most satisfied and 1 being least satisfied.
| 1 | 2 | 3 |
| Cleanliness of Equipment |
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| Environment of Facility |
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| Group Exercise Classes |
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4
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* Which activities are you interested in? Please check all that apply.
| Weight Loss |
| Personal Training |
| Toning |
| Healthy Living |
| Family Activities |
| Water Exercise |
| Childrens Activities |
| Community Service |
| Volunteerism |
| Sports |
| Group Exercise Classes |
| Senior Activities |
| Social Activities |
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5
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* How would you rate your overall Membership at the Y?
| Poor | Fair | Good | Excellent |
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2
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3
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4
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6
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* What is an improvement you would make to the YMCA?
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7
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* Do you feel the Membership fee is fair?
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Customer Service and Program Quality- How would you rate the following?
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8
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YMCA staff was visible, reliable and approachable?
| Poor | Fair | Good | Excellent |
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4
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9
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* Did our Group X classes meet your needs?
| Poor | Fair | Good | Excellent |
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2
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4
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10
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* Employees and trainers were caring and attentive in your presence?
| Poor | Fair | Good | Excellent |
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2
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4
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11
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What is one thing that can be improved to make the overall experience more enjoyable and valuable for you or your family?
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