Client and Pet Satisfaction Survey

1
How long have you used Integrity Pet Services?
Less than 1 month
1 to 6 months
6 months to 1 year
1 to 3 years
Over 3 years
Never used
2
How often do you use our services?
Once/week or more
2 to 3 times/month
Once/month
Less than once/month
Never used
3
Overall, how satisfied are you with Integrity Pet Services?
Very DissatisfiedDissatisfiedNeither Satisfied nor DissatisfiedSatisfiedVery Satisfied
1
2
3
4
5
4
Compared to kennels and doggie day cares, Integrity Pet Services is...
Much better
Better
About the same
Worse
Much worse
Don't know
Never used
5
Will you use Integrity Pet Services again?
Definitely
Probably
Not sure
Probably not
Definitely not
6
Would you recommend Integrity Pet Services to others?
Definitely
Probably
Not sure
Probably not
Definitely not
Never Used
7
For our services how satisfied are you on a 1-5 scale where (1) means "Very Dissatisfied" and (5) is "Very Satisfied"? Select "N/A" if don't know or never used.
1
Very Dissatisfied
2
Dissatisfied
3
Neither Satisfied nor Dissatisfied
4
Satisfied
5
Very Satisfied
N/A
 
Friendliness of Office Staff
Additional Comment
Competence of Office Staff
Additional Comment
Quality and Consistency of Updates
Additional Comment
Value for the Price
Additional Comment
Scheduling and Paying Online
Additional Comment
Pet Sitter Timeliness
Additional Comment
Quality of Services Offered
Additional Comment
Pet Sitter Performance
Additional Comment
8
Is there anything you would like to tell Integrity Pet Services about the services you used that was not already asked in the survey? Please type answer in space provided below.
9

Thank you for completing this survey!

To redeem your $10 discount, please mention "Zoomerang" to our office staff when you schedule your next appointment.

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