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Consider Your Most Recent Contact with Customer Service
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2
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How would you rate your contact's overall knowledge of your problem or question?
| Poor | Fair | Good | Very Good | Excellent |
1
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2
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3
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4
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5
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3
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How would you rate your contact on being courteous and professional?
| Poor | Fair | Good | Very Good | Excellent |
1
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2
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3
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4
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5
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4
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How would you rate your overall customer service experience?
| Poor | Fair | Good | Very Good | Excellent |
1
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2
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3
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4
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5
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5
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Do you have any comments regarding your most recent contact with customer service?
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Consider your most recent contact with your Territory Sales Manager
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6
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How would you rate your Territory Sales Manager's responsiveness to your needs?
| Poor | Fair | Good | Excellent |
1
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2
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3
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4
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7
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Do you have any comments regarding your most recent contact with your Territory Sales Manager?
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Consider Your Most Recent Contact with Shipping and Distribution
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8
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When you do have an issue, are you receiving prompt attention to resolve the issue?
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9
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Please share your experiences receiving Carlisle shipments.
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10
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Please share any additional comments.
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