Yuba County Superior Court Web User Survey

1

What are you looking to find today?

Jury duty information
Maps, address, directions, or contact information
Division/Department Telephone Numbers
Case information (including documents & images)
Court calendars
Tentative rulings
How to pay a traffic ticket
How to contest a traffic ticket
Other traffic ticket information (school, extension, etc.)
Filing fees and/or how to file
Forms
Divorce information
Divisions (civil, criminal, family, juvenile etc.) or other offices of the court
Interpreter information
Local court rules
Job opportunities
Press releases or other media information
Information on judges
Other, please specify
2

What have you looked for in the past (even if not found)?

Jury duty information
Maps, address, directions, or contact information
Division/Department Telephone Numbers
Case information (including documents & images)
Court calendars
Tentative rulings
How to pay a traffic ticket
How to contest a traffic ticket
Other traffic ticket information (school, extension, etc.)
Filings fees and/or how to file
Forms
Divorce information
Divisions (civil, criminal, family, juvenile etc.) or other offices of the court
Interpreter information
Local court rules
Job opportunities
Press releases or other media information
Information on judges
Not applicable, this is my first visit
Other, please specify
3

On this visit to the site you are a(n):

Current plaintiff/petitioner or defendant/respondent with an active court case
Former plaintiff/petitioner or defendant/respondent with a case that is now closed
Party trying to start a new case
Juror or potential juror
Attorney, paralegal, legal secretary
Journalist, reporter, other media rep.
Judge or court employee
Researcher or law professor/student
General user/other
4

What improvement(s) would make this site MORE useful to you, if any?  Please select ALL that apply.

Overall site navigation (menu items) so information is easier to find
Visual design of site
ADA accommodations that you need that were not met
No changes
Other, please specify
5

Did you find what you were looking for today?

Yes
No
6

How often do you visit this site?

Almost daily or more
At least once a week
About once a month
1-6 times a year as needed
Less than once a year as needed
This is my first visit
7

On average, how much time do you spend on the Internet?

Over 20 hours per WEEK
10-20 hours per WEEK
5-10 hours per WEEK
10-20 hours per MONTH
Less than 1 hour per MONTH
8

What language would be MOST helpful in reading and understanding this website?

English
Spanish
Traditional Chinese
Simplified Chinese
Hmong
Mien
Khmer (Cambodian)
Vietnamese
Korean
Armenian
Russian
Other, please specify
9

On a scale of 1 to 5, how useful/helpful was this site to you?

1 - NOT helpful
2 - Lacking
3 - Average/Satisfactory
4 - Helpful
5 - Extremely Helpful
10

Thank you for your time.  If you have any further comments on this site or suggestions for improvement, please let us know here: