How long have you been a customer?
	Less than 6 months 1 to less than 3 years 3 to less than 5 years more than 5 years

	How frequently do you purchase from us?
	Every day Ever week Every 2-3 weeks Every month Every 2-6 months

	How would you rate your overall satisfaction with us?
	Very satisfied Somewhat satisfied Neutral Somewhat dissatisfied Very dissatisfied

	How likely is it that you would recommend us to a friend/colleague?
	Very often Somewhat often Neutral Not often Never

	How likely are you to continue doing business with us?
	Very likely Somewhat likely Neutral Somewhat unlikely Very unlikely

	Please rate our customer service representatives level on the following scale.
	Very good Good Fair Poor Very Poor 1 2 3 4 5

	Do you have any suggestions for improving our products/services?