Questions 1 - 9 refer only to new students in IMI. Returning students please go to question 10.

	1. How did you first hear about IMI?
	Internet Agent/ IMI Representative in your country Friend Education Fair Media Partner School Other, please specify

	2. Study Criteria
	Strongly Agree Agree Disagree Strongly Disagree The qualification for which I am studying is important to me. 1 2 3 4 Studying in Switzerland is important to me. 1 2 3 4 Studying at IMI is important to me. 1 2 3 4 Studying in Lucerne is important to me. 1 2 3 4

	3. IMI has so far met my expectations as set by the IMI representative or marketing material?
	Strongly Agree Agree Disagree Disagree Strongly

	4. If you used a representative, please answer this question. If not, then move on to question 5. The service provided by the IMI representative in your country was good.
	Agree Disagree. Please give NAME or Representative and reasons why you disagree.

	5. The student information package on Moodle is helpful.
	Strongly Agree Agree Disagree Disagree Strongly

	6. Induction
	Strongly Agree Agree Disagree Strongly Disagree The induction activities at IMI (i.e. how we informed you when you arrived on campus the first day/ week) were good. 1 2 3 4 The welcome on the first day of arrival and check in to the rooms was good. 1 2 3 4 The activities we had on and off campus to get to know how things work were good. 1 2 3 4 The induction carried out by lecturers about the student handbook, rules and regulations was good. 1 2 3 4 The friendship among other students during the early days was good. 1 2 3 4

	7. Have you taken up the services of the Internship department yet (for placements in the German and/or French speaking part of Switzerland)?
	Yes No

	8. Value of Qualification
	Strongly Agree Agree Disagree Strongly Disagree The main value of the degree course is that it is taught at IMI Switzerland 1 2 3 4 The main value of the degree course is that it is validated by Manchester Metropolitan University (MMU) 1 2 3 4 The main value of the degree course is a combination of the British degree (MMU) and the Swiss degree (IMI). 1 2 3 4

	9. Is there any additional information you wished to have received during your first days on campus?

	Questions 10-14 refer to continuing/returning students only. New students to IMI please go to question 15.

	10. I have just completed my internship in
	Switzerland - German part Switzerland - French part International

	11. If your internship was in Switzerland - German part, please reply to the following questions.
	Strongly Agree Agree Disagree Strongly Disagree The service provided to me by the Internship Department was good. 1 2 3 4 The Internship Department supported and followed up with me during my internship. 1 2 3 4 I feel that my internship helped me improve my skills (professional, interpersonal, language, etc.) 1 2 3 4

	12. If your internship was in Switzerland - French part, please reply to the following questions.
	Strongly Agree Agree Disagree Strongly Disagree The service provided to me by the Internship Department was good. 1 2 3 4 The Internship Department supported and followed up with me during my internship. 1 2 3 4 I feel that my internship helped me improve my skills (professional, interpersonal, language, etc.) 1 2 3 4

	13. If your internship was overseas (outside of Switzerland), please reply to the following questions.
	Strongly Agree Agree Disagree Strongly Disagree The service provided to me by the Internship Department was good. 1 2 3 4 The Internship Department supported and followed up with me during my internship. 1 2 3 4 I feel that my internship helped me improve my skills (professional, interpersonal, language, etc.) 1 2 3 4

	14. What kind of attention did you get from IMI during your internship?
	Phone call E-mail Visit None of the above

	15. The lecturers are teaching at the right level for me.
	Strongly Agree Agree Disagree Other. Please specify

	16. Academic Environment
	Strongly Agree Agree Disagree Strongly Disagree Learning sources are up-to-date and relevant. 1 2 3 4 I feel comfortable in class. 1 2 3 4 The class size is perfect. 1 2 3 4 In my classes a lot of student teamwork is involved (student-centered learning). 1 2 3 4 I  like student teamwork in class. 1 2 3 4

	17. Learning materials and virtual learning environment, VLE
	Strongly Agree Agree Disagree Strongly Disagree The teachers use internet platforms (moodle, wiki) effectively to enhance class. 1 2 3 4 I like such virtual enhancement of the course. 1 2 3 4

	18. In which accommodation are you staying?
	Kastanienbaum campus Hotel Central/Luzern Villa Private Accommodation

	19. The cleanliness of the room when I checked in was good.
	Strongly Agree Agree Disagree Additional comments

	20. If I have a problem at night I feel supported.
	Strongly Agree Agree Disagree Strongly Disagree Your comments

	21. The reception services are good.
	Strongly Agree Agree Disagree Strongly Disagree

	22. The cleanliness and the tidiness of the school facilities and grounds are good.
	Strongly Agree Agree Disagree Your comments

	23. The student accounting services (collecting of school fees etc) are good
	Strongly Agree Agree Disagree Other. Please comment.

	24. Internet
	Strongly Agree Agree Disagree Strongly Disagree The Internet network at my accommodation works well. 1 2 3 4 Additional comments The wireless connection on campus is good. 1 2 3 4 Additional comments The wireless on campus is stable. 1 2 3 4 Additional comments Moodle access is good. 1 2 3 4 Additional comments

	25. IT Support
	Strongly Agree Agree Disagree Strongly Disagree The IT assistance (e.g. hardware and software issues) is supportive. 1 2 3 4 Additional comments The printing facilities are good. 1 2 3 4 Additional comments The photocopying facilities are good. 1 2 3 4 Additional comments The support for the learning environment (Moodle) is good. 1 2 3 4 Additional comments

	26. The registration services (issuing Letter of Acceptance, Organisation of Visa etc) works well.
	Strongly Agree Agree Disagree Other. Please specify.

	27. Food on Campus
	Strongly Agree Agree Disagree Strongly Disagree The quality of food in the main dining room is good. 1 2 3 4 Additional Comments The food is varied. 1 2 3 4 Additional Comments The food is fresh. 1 2 3 4 Additional Comments

	28. Do you smoke?
	Yes No

	29. As smoking is banned inside the building, do you find enough designated smoking areas and ashtrays outside of the building.
	YesNo

	30. I am currently in the following program at IMI
	Certificate Diploma Higher Diploma BA Post Graduate MBA