We believe that browser performance is an important factor in user satisfaction. In addition to using benchmark tests in a lab environment, we are very interested in how you perceive the browser to be performing. The objective of this survey is to determine what your performance priorities are and find out how satisfied you are with Flock's performance in key areas. There are 14 questions and it should take about 10 minutes to complete the survey. You are welcome to skip any questions that are not applicable. Thank you for participating.
1
Help us understand your priorities by listing the 3 areas in which browser performance is most important to your satisfaction (e.g., time for browser to open, time for media streams to load, consistent performance when many tabs are open).
2
Overall, how satisfied are you with Flock performance?
Very Satisfied
Satisfied
Neither Satisfied Nor Dissatisfied
Dissatisfied
Very Dissatisfied
3
For each area, indicate your level of satisfaction with Flock’s performance:
1 Very Satisfied
2 Satisfied
3 Dissatisfied
4 Very Dissatisfied
N/A
Time for browser to open (from clicking the Flock icon or program name until the My World page is 100% loaded)
Time for media bar to open (from clicking Media Bar icon or menu item until the media bar appears in the browser)
Time for media bar to load a media stream (from specifying which media stream to load until the photos are visible in the media bar – for example, select Media Streams then Flickr then Recent Public Photos)
Time to upload a photo to Flickr by dragging into the media bar (after media bar is open, and you are logged into Flickr… from dragging any photo on your computer and dropping it into the media bar until photo appears in media bar)
Time to display media bar search results (after media bar is open, from when you enter a search term in the media bar search field until the matching media streams are displayed in the media bar)
Time to Refresh the Media Bar (from the time you click the Media Bar refresh icon until the media stream thumbnails are visible)
Time to open the blog editor (after you have configured a Blog account and browser is open, from clicking the Create a blog post icon or selecting the menu item to Blog Editor menu item until the Blog Editor window appears)
Time to upload blog content (after the Blog Editor is open and you have entered content, from the time you click Publish until the content is visible on the Blog)
Time to switch between tabs (after 3 or more tabs are open, click from one tab to another)
Performance when more than 3 tabs are open (compared to time for the same pages to load when there are fewer than 3 tabs open)
Time to open sidebars: Feeds, Accounts and Services, & Favorites (from selecting Show Favorites Sites icon or menu item until the contents of the sidebar is visible; same for the other sidebars)
Time to Favorite a page (once Web page is displayed, from clicking blue Flockstar icon or Add to Favorites menu item until Message Bar appears that page has been added to Favorites)
Time to Refresh Flock (from the time you click the Refresh icon or Menu item until the active tab is 100% loaded)
4
If you have noticed areas not listed above in which IE 7 or Firefox 2 are faster than Flock, please list those here:
5
If you have noticed areas not listed above in which Flock is faster than IE 7 or Firefox 2, please list those here:
Tell us a little about the services you are using in Flock so we can review the results by these categories.
6
Select all services you’ve configured to use in Flock.
Flickr
Photobucket
YouTube
Blogger
Blogsome
LiveJournal
Typepad
Wordpress.com
Xanga
Self-hosted blog
del.icio.us
Magnolia
7
If you use Flickr, indicate how many contacts you have in Flickr:
I don’t use Flickr
1 - 10 contacts
11 - 25 contacts
26 - 50 contacts
More than 51 contacts
8
If you use del.icio.us or ma.gnolia, indicate the approximate number of online bookmarks you have:
I don’t use del.icio.us or ma.gnolia
1 - 100 bookmarks
101- 250 bookmarks
251- 500 bookmarks
501-1000 bookmarks
More than 1001 bookmarks
9
How many feeds have you subscribed to?
None
1 - 10 feeds
11- 25 feeds
26 or more feeds
Tell us a little about your computer so we can review the results by these categories.
10
Operating System
11
Browser you use most often
12
Processor speed
13
RAM (Computer Memory)
And just to wrap this up...
14
How likely are you to recommend Flock to a friend or colleague?
