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What are the main reasons you visit www.blackrock.com? Please check all that apply:
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To access my account information
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To learn about the company
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To find out about investment products I already own
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To help make decisions about investment products I am considering
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To access or order brochures, fact sheets, etc.
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To see market commentary from BlackRock
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To view other company news
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To service my account
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Other, please specify:
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| 2
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How useful do you find the following areas of the BlackRock website?
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Not Useful |
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Somewhat Useful |
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Neutral |
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Useful |
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Very Useful |
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Account Access
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Education information
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Literature
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Product and performance information
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New product information
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Market insight and commentary
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| 3
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To what extent to you agree with the following statements?
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1
Strongly Disagree |
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Disagree |
3
Neutral |
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Agree |
5
Strongly Agree |
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The homepage is clear, well-laid out and extremely easy to use.
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The navigation is highly intuitive and I can quickly locate the information I need.
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Once I have found information that is useful, I can easily find it again.
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Content featured here is extremely valuable and unique to BlackRock.
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| 4
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To what extent do you agree with the following statements about the Product and Performance information offered on BlackRock's website?
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1
Strongly Disagree |
2
Disagree |
3
Neutral |
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Agree |
5
Strongly Agree |
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The site provides excellent product information which is extremely useful to me.
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I find the performance information to be complete and the data I need is there.
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| 5
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How frequently do you visit the site?
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Daily
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Several times per week
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Weekly
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Several times per month
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Monthly
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Less than monthly
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| 6
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What part of this site is of most interest to you?
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| 7
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What improvements would you suggest in order to make this site more useful to you?
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| 8
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Which investment company websites do you visit regularly?
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