Consumer Services Survey
Questions marked with an asterisk (*) are mandatory.

Please rate the importance of the following consumer service attributes and your satisfaction with ConocoPhillips for each.
1

* How would you rate the length of time it took for the consumer services representative to answer your call?
Excellent Average Poor
2

* How would you rate the consumer services representative's ability to accurately answer your question?
Excellent Average Poor
3

* How would you rate the consumer services representative's ability to help you understand the cause of your issue?
Excellent Average Poor
4

* How would you rate the consumer services representative's ability to help you resolve your issue?
Excellent Average Poor
5

* Do you believe the consumer services representative had the required knowledge to help you with your issue?
6

* Do you believe the consumer services representative took ownership of your issue?
7

* How would you rate the consumer services representatives ability to communicate clearly and effectively?
Excellent Average Poor
8

* How would you rate the consumer services representative's professionalism during your interaction?
Excellent Average Poor
9

* How would you rate the total time it took to resolve your issue?
Excellent Average Poor