IBM: Advanced Water Management Survey 
1

How important is reliable and effective water management operations to your organization’s overall goals and objectives?

1 Not important
2
3 Somewhat important
4
5 Extremely important
6 Don’t know
2
Does your company have a formal written set of principles, guidelines, and key performance indicators related to water management?
Yes 
No 
Don’t know
3

Do you see your organization’s water management challenges as having grown more important over the last five years?
Yes, it has become more important
No, it has become less important 
It has not changed 
Don’t know  
4

Do you see water management becoming more costly and complex for your organization over the next five years?
Yes, it will become more costly and complex 
No, it will become less costly and complex 
It will remain the same 
Don’t know
5
Please rate how important each of the following goals are in your water management goals today?
1
Not important		 2
  		3
  		4
  		5
Very important
Realize new cost savings
Reduce risk by heading off future problems
Assure no surprises for senior managers
Reduce/avoid cost of addressing unexpected issues
Influence public and/or industry related water policy decisions
Capitalize on market or product opportunities
Improve external relations or image
Display measurable evidence of good water management practices
6

Which of the following do you associate with being a water management cost?

Select all that apply.
Purchased water (includes cost of acquiring water from local resource if not a utility)
Waste water treatment
Recycled water
Water treatment residuals disposal
Water transportation
Water pumping
Energy associated with processing water
Energy associated with heating or cooling water
Chemicals associated with processing water
Equipment and mechanisms associated with processing water (capital and depreciation)
Labor (data management/legal/consulting costs, etc...) associated with managing & reporting water data (including environmental reporting & compliance)
Labor associated with managing/processing water
Maintenance of equipment and mechanisms associated with processing water
Other, please specify
7

Please rate how important the following factors are in cost-justifying water management projects today?

Select all that apply
1
Not important		 2
  		3
  		4
  		5
Very important
Purchased water (includes cost of acquiring water from local resource if not a utility)
Waste water treatment
Recycled water
Water treatment residuals disposal
Water transportation
Water pumping
Energy associated with processing water
Energy associated with heating or cooling water
Chemicals associated with processing water
Equipment and mechanisms associated with processing water (capital and depreciation)
Labor (data management/legal/consulting costs, etc...) associated with managing & reporting water data (including environmental reporting & compliance)
Labor associated with managing/processing water
Maintenance of equipment and mechanisms associated with processing water
8
Please rate to what extent would each of the following circumstances drive increased investment in your organization’s water management programs.
1
No extent		 2
  		3
  		4
  		5
Large extent
Water quality concerns
Water availability concerns
Regulations changes
Increase energy cost
Risk to public image
9

Describe how information is supporting decision making on your water management operations.

Select all that apply.

.
The right information is available, to the right person at the right time
The right information is not available
The right information cannot be accessed
The right information is not effectively structured
The right information is not effectively filtered
The right information is not effectively analyzed
The right information is not effectively presented
There is not the right balance between information push and pull
Other, please specify
10
Over the last five years how has the volume of information available to support operations changed?
Increased
Decreased
Stayed the same
11
Over the last five years how has the capability to collect and process information changed to support operations?
Increased
Decreased
Stayed the same
12

Based on your experience, please state the extent to which you agree with the following statements.

My organization……
1
Strongly disagree		 2
Disagree		 3
Some what agree		 4
Agree		 5
Strongly agree		 N/A / Don't know
Invests enough in water management technology
Invests in the right water management technology
Deploys water management technology in the right areas
Has integrated online water management systems and decision-support
Has a coherent IT strategy/plan for implementing new technology
Has made good progress in implementing the latest technology relative to other organizations
13
Please rate the importance of the following types of information for making water management decisions.
1
Not important		 2
  		3
  		4
  		5
Very important		 N/A / Don't know
Operational data
Public opinion poll
Market research
Industry journals
Consultants
Monitoring
NGO concerns
Stakeholder dialogue
Trade/professional journals
Scientific journals
Regulatory policy
Trade association communications
14
To what degree has water management been integrated into your organization’s business activities?
Very limited extent
Limited extent
Moderate extent
Large extent
We are industry leaders
15
Describe how your organization addresses water management issues.
Without coordination
Without central control
Under central control
Other, please specify
16
Who is the major champion of water resource management in your organization?
CEO
CSR/Head Environmental VP
Public Affairs
No Champion
Other, please specify
17

Which functions in your organization are part of cross-functional teams responsible for addressing water management?

Select all that apply.

CSR
Public/Community Affairs
Investor Relations
Legal
HR
Marketing
Purchasing
Operations
Business Management
Technology
Don’t have cross functional team
Other, please specify
18

If you consider your company’s water management practices and processes, which aspect(s) require the most significant improvement?

Select all that apply.

Reduce water usage / Improving water efficency
Allocating resources to manage water issues
Developing an organization wide position on water issues
Communicating the company position on issues
Analysis of water issues
Integrating plans into organization strategies
Identification of water issues
Organizing to manage water issues
Implementing the plan to address issues
Engagement with senior management
19
Which industry best describes your organization’s primary business?
20

In what region is your organization headquartered?
Africa
Asia Pacific
Europe
North America
South America
Middle East
Other, please specify
21

What is the approximate size of your organization? (Number of employees)
0-10 Employees
11-100 Employees
101-1000 Employees
1001-10000 Employees
More than 10000 Employees
22
What function do you work in within your company?
CSR
Public/Community Affairs
Investor Relations
Legal
HR
Marketing
Purchasing
Operations
Business Management
Technology
Other, please specify
23

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