Institutional Research & Planning

Customer Feedback

Thank you in advance for taking our survey. The goal of the Office of Institutional Research and Planning (IRP) is to provide you with the highest level of customer service and satisfaction. Your suggestions and opinions are important to us. Therefore, we would like to hear your thoughts and suggestions regarding how well we meet your needs. Please take a few minutes to answer questions about the services you received from our office. Your responses will be kept completely confidential.

Thanks for your participation!

The IRP Team
1
Please rate your level of agreement with the service(s) you received according to the following scale:
1
STRONGLY DISAGREE		 2
DISAGREE		 3
NEITHER AGREE/DISAGREE		 4
AGREE		 5
STRONGLY AGREE
A. The initial response to my research request was prompt.
B. The process for requesting data and information was clear.
C. I can schedule a meeting within a reasonable time period.
D. I was treated courteously by the staff.
E. It was easy to communicate with the staff.
F. The staff was professional.
G. The staff was able to answer my questions.
H. I received data and information from the IRP Office in a timely manner.