Zoomerang Blog

Miscellaneous

Zoomerang Gives Back: Meet Our Participants

 This holiday season, Zoomerang is giving back! We’ve caught the holiday bug, and we’re giving $3,000 to a non-profit of your choice. All you have to do is go to our online survey and vote for your favorite non-profit before December  19th! The winner will win $3,000, and two runner-ups will win $1,000.

Not sure which non-profit you want to vote for? That’s OK - we’ve compiled some brief information to help you choose!

1.    American Heart Association    

Our mission is to build healthier lives, free of cardiovascular diseases and stroke. That single purpose drives all we do. The need for our work is beyond question. Vote for American Heart Association.

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Could Your Non-Profit Use $3,000? Sign Up Today!

Zoomerang Gives Back

Last chance! Calling all non-profits—you could win up to $3,000 from Zoomerang, just for being you and doing the awesome work that you do!

This holiday season, Zoomerang is giving back by donating a portion of our December sales to three non-profit organizations. There are still a few days left to sign your non-profit up as a participant in the “Zoomerang Gives Back” campaign, and you don’t want to miss out! The deadline to enter is this Friday, November 18th.

All you have to do is sign up, and get your friends, family, and followers to vote for your organization online. The poll will close on December 19, and the non-profit with the most votes will win $3,000. The two runner-ups will win $1,000.

Yes, it’s really that easy.

Lots of non-profits have already signed up. They’re working on different, but important issues, ranging from empowering low-income children, to promoting heart health and awareness, to supporting the arts.

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Introducing the Zoomerang Survey & Poll Application for Facebook

With over 500 million users, Facebook is the largest social media platform and a potential goldmine for gathering feedback. We are excited to announce that you can now create, take, and share surveys and polls inside of Facebook with the new Zoomerang app. You can then post your surveys directly into your newsfeed and invite friends to participate.

One of the best features of our new Facebook app is the ability for a survey or poll to spread virally to a whole new potential audience. If a user leaves a comment or “Likes” your survey or poll, it then goes on his or her wall for that person’s friends to see.

What happens within Facebook, stays within Facebook. Our new app operates completely inside of Facebook so there is no need for your survey respondents to leave Facebook to submit and share their answers.

Here’s a quick recap of what you can do with the Zoomerang Application for Facebook:

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You Could Win a $300 Visa Gift Card! - Plus Five Reasons to Like Us on Facebook

Are you on Facebook? So is Zoomerang!

We want to give you another way to interact with Zoomerang by inviting you to join our community on Facebook.  Just click  the image above, then click the "Like" button and you are in. To sweeten the invitation we are giving away a $300 Visa Gift Card to one lucky fan along with weekly $25 Gift Card prizes  through August 9. Need another reason to join us on Facebook? 

We'll give you five more reasons to "Like" us on Facebook:

  • Stay informed of new Zoomerang features.
  • Post your surveys, share feedback, and interact with other Zoomerang fans.
  • Get the latest survey tips and best practices.
  • Watch exclusive video content.
  • Be the first to hear about new sweepstakes and win great prizes.

We look forward to seeing you on Facebook!

The Zoomerang Team.

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How May I Help You?

2011.07.08_chat_support.jpg

Introducing Chat Support for Pro and Premium Customers!

While our product says we are in the business of online survey software, we actually think of ourselves as in the business of helping our customers make and send great online surveys. It's a subtle difference, but it's a difference that's all about how we think about and treat our customers. With that in mind, we recently launched Online Chat Support for Pro and Premium customers.

A survey on the preferences of website or portal users found that a whopping 80% preferred to chat online with the support folks than call on the phone. And because of that, we wanted to launch chat for our own customers - you! While phone support is not something we can do away with, chat offers something that a phone never can - the ability to get answers without leaving your computer. But that's not all. Chat packs a few more cool features in its punch:

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Zoomerang Volunteers with Golden Gate National Parks for Earth Day 2011!

Part of the Zoomerang team volunteered  with the Golden Gate National Parks on Earth Day 2011. We spent the morning helping to restore the native habitat of the shoreline in the Presidio of San Francisco performing activities such as invasive species removal, caring for native plant seedlings, and maintenance of the historic airfield. 

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How to Make a Special Keepsake Book from an Online Survey


 

Have you ever wanted to celebrate a friend or co-workers life changing event by making them something special?

You can use an online survey to crowdsource your friends or co-workers sentiments in one place. From the survey answers, you can create a keepsake book to commemorate a new baby, celebrate a wedding, or send well wishes to a sick cubemate. All you need is an online survey, a printer and a dash of creativity.

Get started by creating an online survey to collect sentiments. You should include the following two questions in your survey-

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Webinar Disasters: Recovering & Learning From Mistakes with Online Surveys

 

You know Murphy’s Law right?  Anything that could ever possibly go wrong will go wrong.  When it comes to webinars, it’s surprising how accurate that Law can sometimes be.

So, how do you recover from a challenge filled webinar, learn from it, and apply that knowledge to help you never make the same mistakes again?

Use online surveys to learn how to improve in the future.

If you’re brave enough, when the dust has settled and the storm of your horrific webinar has passed, honest questions asked to your webinar attendees can be the exact thing you need to get back on track.  Here are a few things you can ask your webinar attendees after you’ve recovered from Murphy’s Law kicking you while you were down:

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Customer Surveys Show Nothing to Fear Except Ketchup Sauce & Cardboard Crust

Domino's Survey

They say that we’ve nothing to fear but fear itself, but for Domino’s Pizza, all they had to fear was the wrath of their seemingly unhappy customers.  When it comes to admitting your own shortcomings, doing it can be a challenge…doing it in public and on National television can be a seemingly insurmountable task.  Using surveys, Domino’s Pizza actually asked all of their pizza-eating customers what they did and did not like.  The results came in fast and were shockingly honest:  enough with the “ketchup sauce and cardboard crust.”

By using those surveys, it did two things very effectively:

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