Cloud Computing and the Role of IT Professionals in SMBs

Small- to Mid-Sized Business Survey Results, 2011

Zoomerang surveyed decision-makers in U.S. businesses with less than 1,000 employees to understand their familiarity with cloud computing and the role of IT professionals within those companies. A Zoomerang online survey was used to collect and analyze the data.

Objective – a deeper view of new technology adoption patterns and IT roles within small- to mid-sized businesses.

Results – In total, 525 decision makers (i.e. founders, managers, etc.) completed the survey providing insight into the state of their technology, IT support and its role within the company, as well as perceptions of cloud computing.

Key Takeaways –

• Of the businesses requiring IT support, only 22% outsource their IT needs to vendors
• 30% of SMBs indicated that the role of their in-house IT staff has evolved in the past year to include day-to-day functions
• SMBs appear confused about cloud computing as 72% are "not sure what it is" or are "not familiar" with the technology
• Only 10% of those surveyed have deployed cloud-based technologies
• Microsoft's Windows operating system is still dominant within SMBs with 91% using Windows XP, Windows Vista or Windows 7

Download The Cloud Computing and Role of IT in SMBs 2011 Survey Results (PDF)