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Customer Satisfaction Surveys

Let Your Customers Tell You How to Keep Them Happy

 
 
Customer Satisfaction Survey

Why Measure Customer Satisfaction?

  • Find out where you're doing well and where you need to improve
  • Get customer opinions on products and services before, during, or after their launch
  • Understand how your initiatives are perceived by customers
  • Learn where you stand with your customers in comparison with competitors
  • Demonstrate a commitment to customer satisfaction by listening
See Plans and Pricing »  

Your customers are responsible for your company's success, and letting their needs and wants influence your decisions is the surest way to earn their business and keep them coming back. Luckily you don't need a crystal ball to gain insight into your customers' innermost thoughts and feelings - all you need is Zoomerang!

All customer satisfaction survey template questions are written by professional market researchers and can be customized to fit your needs. Pro and Premium users have access to over 100 survey templates and FREE Basic users can get started with 6 core templates.

Select a Survey Plan that's right for you!

  • Basic
    Free  

     

    • Unlimited Surveys & Polls
    • 10 Questions / 100 Responses
    • Real-time Results Online
    Sign Up Now  
  •  
    Pro
    $199/year  

    All the Features of Basic plus:

    • Unlimited Questions & Responses
    • Customizable Charts & Graphs
    • Powerful Analytics: Filter, Crosstab
    • Data Export: Excel, PDF & PPT
    • Much More
    Sign Up Now  
  • Premium
    $599/year  

    All the Features of Pro plus:

    • Free Live Phone Support
    • Survey Import from Word
    • Statistics: Mean, Std. Deviation
    • Text Analysis with Word Clouds
    • Much More
    Sign Up Now  
 
 

Zoomerang makes customer satisfaction survey creation a snap!

  • Free

Send an unlimited number of surveys and polls with our Free Basic account.

  • Easy to Use

Create and monitor your survey directly over the Internet - we've made it easy to get started, learn & use.

  • Intuitive Design

There's no need to be a programmer or engineer - if you can check email or use Facebook, then you can use Zoomerang.

  • Real Time Results

You can view your data as it comes in, keeping it to yourself or allowing others to see it.

  • Trustworthy & Experienced

Zoomerang has helped over 2 million satisfied customers gather information online.

  • Expands with Your Needs

Zoomerang Pro & Premium enhance your ability to gather & interpret information with advanced analytics and more.