Zoomerang Webinars

Recorded Zoomerang Webinars

Measuring and Tracking Customer Satisfaction (39 minutes)
Do you track customer satisfaction? Learn why customer satisfaction is important, and best practices for gathering and interpreting satisfaction data.
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Building a Smarter Survey (32 minutes)
Learn how to best define your objectives, outline your questionnaire, draft questions and answer options, and test your survey.
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Surveying 101 - Best Practices and Tips (42 minutes)
Create more effective surveys by learning important steps in the survey design process, survey components and organization, and how to write survey questions.
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Customer-Inspired Ideas (23 minutes)
Looking for a new way to gather insight from your target audience? Learn how online focus groups and online communities are providing fresh ways to obtain qualitative data.
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Help Reaching Your Target Market (30 minutes)
Who you ask is as important as what you ask. This webinar shows you how to find the right respondents from your Sample provider.
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Skip Logic, Filters and Crosstabs (32 minutes)
Learn how to use three of Zoomerang's most powerful tools. Skip respondents over questions that don't apply to them, and then take a closer look at your survey results using filters and crosstabs. Note: This webinar is currently only viewable on Internet Explorer.
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Improve the design of your surveys and get higher quality data (20 minutes)
Use our Screen Out feature to remove respondents that don't meet your survey criteria, provide unique messaging to survey respondents, and better manage your sample quotas. In this webinar, we demonstrate how to use Screen Outs and review other survey best practices.
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Learning the Latest Features of Zoomerang Pro (38 minutes)
We added many new features for Zoomerang users in May 2007. This webinar walks you through our even easier survey creation, updated reporting, and new ways to share ideas and surveys.
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Survey Scheduling (30 minutes)
Learn how Zoomerang just got better with new time-saving features that make gathering feedback even faster and easier! See features first-hand and learn how to make the most of Zoomerang scheduling.
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Capturing "In-The-Moment" Feedback With Mobile Surveys (40 minutes)
You can now use Zoomerang to collect in-the-moment feedback from your respondents – right after a meeting, in a store, at an event, or wherever they may be. In this webinar, Zoomerang shows you how and why to send surveys via text messages.
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Hear Them Roar: Understanding Your Market Using Online Panels (54 minutes)
Let the voice of the consumer guide your important business decisions. In this webinar, Zoomerang and the American Marketing Association show you how to utilize online panels.
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